Senior Manager - QCS Engineering

Role Description

We are searching for our Sr Manager QCS Engineering to join us in helping shape safer medicines! We encourage applicants from a diverse group of backgrounds and experiences! This position may be located in Raritan, NJ; Milpitas, CA; or remotely in the US.

The Sr Manager will lead the engineering direction for the Salesforce-based Innovative Medicine Quality Management System (IM QMS). They will define strategy, own architecture, lifecycle, and deliver validated, scalable solutions across regulated Quality domains.

What you’ll do

• Lead technology strategy and platform transformation for regulated enterprise systems.
• Evaluate new technologies, AI opportunities, security needs, and commercial software options.
• Assess current solutions against future-state business capabilities and recommend roadmaps and investments aligned with enterprise architecture standards, GxP, data privacy, security, and IM business requirements.
• Own end-to-end engineering for the Salesforce-based IM QMS: architecture, roadmap, lifecycle, integration strategy, APIs, and release governance.
• Make key technical decisions with Product Owners, Product Group Engineering, and BU Architecture.
• Lead hands-on engineering across squads.
• Provide solution architecture, Salesforce Flow configuration, controlled Apex development guidance, and formal system, design, and code reviews.
• Design scalable, reusable, and compliant solutions that balance platform features with controlled customization.
• Work with Quality partners, Salesforce product teams, vendors, and enterprise platform owners to promote reuse and reduce duplication.
• Manage technical backlog priorities, mentor engineers, and address cross-product risks, dependencies, and delivery blockers.
• Serve as the primary technical point of contact for Quality leadership, ISRM, validation, vendors, and governance forums.

Qualifications

• Deep knowledge of Quality processes used in pharmaceutical, R&D or advanced therapies: Nonconformance, CAPA, Audits, Complaints, User Access Management, Change Control, and Escalation workflows.
• Proven experience leading Salesforce-based Quality platforms, including configuration with Salesforce Flow and controlled custom development using Apex classes.
• Strong technical proficiency in Salesforce integration patterns, API build, and enterprise data exchange across Quality ecosystems.
• Demonstrated ability to lead multi-team, multi-vendor delivery models under Agile, regulatory, and SDLC governance including modernization, acquisitions/divestitures, and lifecycle evolution of enterprise QMS platforms.
• Define risk/based testing approach in collaboration with validation and test lead by doing impact assessment for upgrades/patches and changes to the software.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Software or Systems Engineering, Information Systems, or equivalent technical field; or equivalent experience.
• At least 15 years of enterprise technology delivery experience, including 10+ years implementing and scaling Quality Management Systems.
• At least three years of hands‑on leadership of Salesforce‑based platforms in regulated environments.
• Up to 15% travel may be required.

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation – 120 hours per calendar year.
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year.
• Holiday pay, including Floating Holidays – 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.
• Caregiver Leave – 80 hours in a 52-week rolling period.
• Volunteer Leave – 32 hours per calendar year.
• Military Spouse Time-Off – 80 hours per calendar year.