Administrative Support Associate-Temp

Administrative Support Associate-Temp

Working Title - Administrative Support Associate-Temp

Position Number - T10421

Department - AAH CET Advising Center

Advertising Department - COLLEGE OF ENGINEERING AND TECHNOLOGY

Division - Academic Affairs

Competency Level - 2 - Journey

Number of Vacancies - 1

Full Time Equivalent (FTE) - 1.0

Hourly Salary Rate/Range - 18.00

Work Schedule - M-F

Position Location (City) - Greenville

Position Type - Temporary Staff

Job Category - Staff - Office/Clerical

Primary Function of Organizational Unit - The Advising Center staff is in place to guide, serve, and support students by:

• Enhancing knowledge and understanding of the options available to Undergraduate students within or entering the College of Technology and Computer Science
• Assisting with appropriate course selection and maintaining accurate records to help ensure a successful path towards graduation
• Helping the student understand rules, regulations and procedures of the College and East Carolina University
• Providing referral information to other campus resources as necessary for student success
• Providing the tools for self-responsibility in academic growth and development of the student

Job Duties - This position supports nine academic advisors, the AD of outreach and recruitment and staff, the AD of first year and transition programs, and the Executive Director. This position will be responsible for general office duties in addition to completion of travel, budget, supplies, scheduling, and administrative needs for Advising activities, outreach, and events, not limited to, but including, Orientation, ECUEXCELS, Starfish, and the College recognition ceremony. Duties include assisting advisors with varied records processing and activities, which may include assisting with general student queries/direction needs, compiling and providing reports using ECU computer/student database systems as requested by advisors, and being knowledgeable of general College and Advising resources and programs for prospective student and current student inquiries. This position supervises work-study students, is responsible for the training, and assignment of routine tasks. The position completes EPAFS and contracts for self-help student workers and graduate and works effectively with HR and other related departments to follow up with and complete necessary tasks. This position is the first point of contact for students in the Student Success Center. This position is responsible for meeting callers/visitors on phone, via web applications, and in person in a high traffic office. This position works in a professional manner in stressful situations and can multi-task, demonstrating patience, understanding, tact, discretion, public relations skills, and respect. In addition, the position is organized and experienced in office procedures. Position works at a high level of competency, has an excellent attendance record, works constantly to accomplish tasks and follows-up on tasks without being asked and meets deadlines. Position uses time well in executing assignments and puts in consistent effort to get job done well, works independently and is a team player. The position demonstrates an in-depth knowledge of the CET Student Success Center, the College, and ECU resources to assist people seeking assistance through the advising center and effectively communicates with other departments as needed to gather additional information. The position keeps the Director apprised of meetings, appointments, budget, other deadlines, etc. The position explains and interprets programs, policies, and procedures. Position utilizes various functions of Word, Excel and Outlook. Position has experience and training in ECU Student Database, and university applications. The position operates office machines, and seeks resources as needed related to the office equipment. Position has excellent organizational and interpersonal and email communication skills within and outside of the department, and recognizes, defines, and resolves standard problems using the Student Success Center's operating procedures, practices, and established precedents.

Minimum Education/Experience - High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation - None

Preferred Experience, Skills, Training/Education - Strong interpersonal and organizational skills.

License or Certification Required by the Department - None

Applicants must be currently authorized to work in the United States on a full-time basis. Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Job Open Date - 05/22/2026

Job Close Date - 05/29/2026

Nondiscrimination Statement - East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at View phone number on click.appcast.io (Voice/TTY) or ADA -View email address on click.appcast.io.

Eligibility for Employment - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity - If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at View phone number on click.appcast.io or toll free at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

1. * Please indicate where you learned about this job vacancy.

• LinkedIn
• Chronicle of Higher Education
• CareerBuilder
• Greenville Daily Reflector
• Raleigh News & Observer
• HigherEdJobs.com
• InsideHigherEd.com
• Monster.com
• Indeed
• ECU Website
• Other

Documents Needed To Apply

1. Curriculum Vitae/Resume
2. Cover Letter
3. Letter of Recommendation