Admissions Specialist-Full-Time Rotating

Admissions Specialist – Patient Access Services – ER Join us in our mission to improve the health of our community. This full‑time, rotating position is based at Texas Health Harris 1301 Pennsylvania Ave, Fort Worth, TX 76104. Position Highlights Work location: Texas Health, Harris, 1301 Pennsylvania Ave Fort Worth, TX 76104 Work hours: Full‑Time, Rotating Department The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, providing excellent customer service to patients and visitors. Team‑oriented work environment with expanded resources from other Patient Access areas. Cross‑training opportunities within different areas of Patient Access. Education High School Diploma or Equivalent required. Experience 1 year of Customer Service experience required. Licenses & Certifications CHAA – Certified Healthcare Access Associate preferred; preferred upon hire. Skills & Abilities Good written, oral, and telephone communication skills. Knowledge of general office equipment and PC programs. Typing ability of at least 35 words per minute, corrected for errors preferred. General knowledge of medical terminology preferred. Responsibilities Accurately gathers complete financial and demographic information to ensure medical records and billing process flows efficiently. Obtains and/or updates verification of benefits and/or pre‑certification for applicable tests and/or procedures. Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties and maintains documentation of the same. Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers. Assists patients in understanding financial obligations; collects co‑payments, self‑pay deposits, and patient balances to reduce Accounts Receivable. Stays abreast of and complies with applicable regulations, entity and/or system policies, and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. Benefits & Perks Sense of accomplishment through teamwork. Excellent mentorship, comprehensive training, and dedicated leadership resources. Opportunities for growth. #J-18808-Ljbffr