Commercial Lending Assistant

Commercial Lending Assistant

Operations - Columbus Grove, OH 45830

Overview

Position Type Full Time

Description

We want you to be part of our team!

Join a community that cares – grow your career at The Union Bank Company!

Benefits offered:

• Medical, Dental, Vision Insurance
• Employee Stock Ownership Plan (with company match)
• Paid Time Off (in addition to 10 paid holidays, 1 floating holiday, & birthday)
• Tuition Reimbursement
• And more!

We are currently searching for an onsite Commercial Lending Assistant!

Under the direction of the Loan Operations Manager or the Commercial Relationship Officer Market Manager of the bank, the Commercial Lending Assistant assists Commercial Lender(s) with customer requests, documentation requests, various reports and other general customer service-related issues.

Primary Responsibilities:

Commercial Assistant:

• Performs administrative duties, such as typing, filing or routine clerical work. Arranges appointments, and closings for Commercial Lender(s).
• Ensures due diligence is present and has been completed on loan requests prior to closing. Assists Lenders with loan presentations, commitment letters, annual reviews and other documentation. Reviewing loans to make sure that they are in accordance with Lender's request, Bank Policy, and regulatory requirements.
• Assist Lenders in maintaining accurate financial information on customers. This includes monitoring & requesting updated financial information by letter and phone.
• Request loan document packages for closing, and then processing the closing package for loan servicing to upload and fund the loan. This may include sending documents for recording. Also monitoring of closing exceptions to complete the file.
• Will act as a liaison with Clients, Loan Servicing, Loan Processing, Asset Management, Loan Review, Credit Analysis, and all third-party suppliers (i.e. legal counsel, appraisers, etc.). Will schedule loan closings with Title Companies, Customer and Lender when applicable.
• Assists in building customer relationships by handling incoming calls and emails to assure timely response of queries while maintaining an office presence in the absence of the Commercial Lender(s).
• Work with customers and make sure that questions on existing loans and pending requests are answered in a timely manner or directed to the proper department or employee.

Branch Operations:

• Keep abreast of changes in products, policies and procedures, and attend training as needed.
• Performs other duties as assigned.

Customer Service:

• Assists customers with resolution of account problems and issues.
• Is responsible for comprehensive, prompt and efficient customer service.

Qualifications

• Prefer some secondary education and a minimum of 3 years' experience in commercial loan processing, servicing, documentation, or related position.
• Must have the capacity to work under stress and handle difficult situations.

It is encouraged that all applicants attach a resume when applying.

The Union Bank Company is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see Human Resources should you have any questions about this policy or these job duties.