Senior Program Support & Escalations Specialist
Publicis Group
Publicis Digital Experience is seeking a Lead Program Support Specialist in the United States to respond to GM Executive Office inquiries and serve as the escalation point for offline contact center support. You will enhance customer satisfaction by managing cases, de-escalating issues, and coordinating with multiple departments. The role requires 3–5 years in customer service, strong communication, and proficiency with MS Office. Competitive benefits and a salary range are provided. #J-18808-Ljbffr Publicis Group
Vacancy posted 3 days ago
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