Security Officer

Security OfficerAs a Security Officer, you will create and maintain a sense of safety and security for guests and team members while delivering unparalleled hospitality service in a professional and courteous manner.About the roleEffectively monitor property and assets using closed-caption surveillance systemMonitor and control access to the property by auditing and creating access groupsPatrol assigned areas frequently to detect unsafe conditions, security issues and inoperative safety equipmentGenerate shift logs identifying activity occurring during shiftsFollow proper investigative procedures for loss of hotel assets by ensuring policy compliance, investigating loss claims from hotel and venue guests and conducting special investigations and surveillance of incidents such as internal and external theftGenerate, review, store and maintain records and reports of all incidentsMaintain knowledge of property activities and events to provide guests and tenants with information as requestedVerify age and identification using an identification-verifying device to confirm all guests consuming alcohol are at least 21 years of ageDeescalate any conflict situations to ensure safety and comfort of all team members and guestsPerform and enforce directives set forth by security leadership, including performing special details or assignmentsPerform health screenings, questions and temperature checks for visitors entering buildingsAbout youMinimum Qualifications1 year of relevant experience in the physical security and hospitality field and industryAvailability for shifts at 6 am to 2 pm, 2 pm to 10 pm and 10 pm to 6 am to provide 24-hour support, including weekends and holidays with occasional overtimeAbility to spend eight-hour shifts both sitting at a desk and walking to patrolAbility to climb 10 flights of stairs at a time in case of emergencyProficiency in the Microsoft Office suitePreferred Qualifications3 years of relevant experience in the physical security and hospitality field and industryCPR/First-Aid certificationWhat you'll getOur team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.About usRock Security offers 24/7 safety and security services and training to Rock Family of Companies team members, tenants and visitors. We're proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.