Family Empowerment Case Manager - Butler County

Job Details Job Location: BUTLER HERITAGE WELLNESS CENTER - Butler, PA 16001 Position Type: Part Time Education Level: 4 Year Degree Salary Range: $17.34 - $24.45 Hourly Job Category: Professional Services QUALIFICATIONS Bachelor's Degree required with major coursework in sociology, social welfare, psychology, gerontology, anthropology, criminal justice, criminology, theology, nursing, counseling, education, or another related social science or human services field. Minimum of two years of post‑secondary education or equivalent professional experience in a human services setting. Minimum of two years of direct service or case management experience within a community‑based, mental health, child welfare, or family support program. Must have a valid driver's license, acceptable driving record, and access to reliable transportation. Must have acceptable PA State Police, PA Child Abuse History, and FBI clearances. Must be able to identify with the agency's Mission Statement and support the agency's Core Values. ESSENTIAL DUTIES OF THIS POSITION Family Service Delivery Adapt hours to position needs; may need to work evenings and/or weekends, including providing on‑call emergency services on a rotating basis. Travel and work independently in clients' homes. Focus on empowering family members to achieve greater independence through skill building, development of positive daily routines, strengthening coping skills, and supporting individualized goals that reduce reliance on professional systems and services. Understand and implement the Family Empowerment Program’s developmental service model, including the three phases of intervention that require more intensive staff involvement during initial engagement and gradual tapering of services as families build skills, increase independence, and demonstrate the ability to meet their own needs. Hold families accountable to program handbook requirements, expectations, and established program rules while supporting engagement and progress toward individualized goals. Make day‑to‑day decisions regarding cases, keeping the Assistant Family Empowerment Director informed of high‑risk cases and pertinent issues related to clients and contracting agencies. Engage in goal‑oriented, purposeful, intentional interactions with clients. Provide on‑call services as assigned and develop crisis plans for assigned consumers. Implement evidence‑based assessments and interventions as directed and support fidelity to Family Empowerment service models. Maintain regular communication with the Assistant Director/Director regarding program operations, case flow, and identified needs or challenges. Provide direct services in alignment with Glade Run's mission: Founded in Faith and Grounded in Excellence, We Empower Individuals to Experience Personal Wellness and Growth. Model trauma‑informed, culturally responsive, and strength‑based practices in all direct work with families and collaboration with team members. Participate in team meetings and contribute information related to service delivery, program trends, and family outcomes. Community and Stakeholder Collaboration Serve as a liaison with county Children and Youth Services (CYS) to support referrals, admissions, transfers, and discharges in coordination with program leadership. Participate in communication with courts, schools, and community partners as directed to support continuity of care and service coordination. Attend community outreach and tabling events as requested to promote program awareness and strengthen referral relationships. Support maintenance of referral pathways and stakeholder communication by sharing updates and relevant program information with leadership. Risk and Safety Management Support timely reporting, tracking, and documentation of critical incidents and unusual occurrences in accordance with regulatory and agency policies. Assist program leadership with follow‑up actions related to incidents, including gathering documentation and participating in review processes as requested. Maintain working knowledge of child and adult protective service laws and reporting requirements, including ChildLine, county protocols, and internal documentation procedures. Serve as the manager in charge at various site locations to support implementation of emergency preparedness and continuity plans by following established procedures and communicating concerns to program leadership. Service Documentation Coordination Prepare weekly, monthly, and quarterly progress reports for CYS. Complete designated chart audits for FEP programs once per month. Assist with compiling outcome data, narratives, and documentation to support grant reporting and funding requirements. Knowledge, Skills and Abilities Training in Family Empowerment models, Family Group Decision Making, Family Reunification, and Family preservation models. Working knowledge of maintaining a clean, safe, and health‑supportive environment, including following infection control procedures and reporting safety or environmental concerns to program leadership. Adapt to changing priorities, respond appropriately to stressful situations, and support families and colleagues during challenging circumstances. Demonstrate consistent attendance, dependability, accountability, and adherence to agency policies and expectations. Apply sound judgment and initiative when addressing routine challenges and escalating concerns appropriately to program leadership. Prioritize multiple responsibilities, including direct service delivery, documentation requirements, scheduling coordination, and administrative tasks. Demonstrate clear and professional verbal and written communication skills, including documentation, email correspondence, and participation in meetings with staff, families, and partners. Use electronic medical records (EMR), Google Workspace (Docs, Sheets, Drive, Calendar), and other digital tools to support documentation, scheduling, and coordination of services. Access and coordinate community resources to support families' needs. Basic understanding of mental health diagnoses, behavioral health conditions, and common presenting concerns, and coordinate referrals when appropriate. Awareness of substance use and drug and alcohol issues and their impact on individuals and families, and coordinate referrals when appropriate. Working knowledge of child protective services law and mandated reporting responsibilities. General understanding of the public welfare system and related supports impacting families served. Job Location Butler County, PA Position Type Part‑Time/Regular (8‑29 hours per week). Who We Are Founded in 1854 by the Rev. Dr. William Passavant in Zelienople, Pennsylvania, Glade Run has evolved over the last 170 years to meet the changing and increasingly challenging needs of children, adults and families throughout Western Pennsylvania and beyond. Last year, Glade Run served over 7,000 individuals with impactful, innovative services in school, home, and community based settings. Glade Run uses the Sanctuary Model as our blueprint for clinical and organizational change which, at its core, promotes safety and recovery from adversity through the active creation of a trauma‑informed community while applying the following commitments within all aspects of our programming: non‑violence, emotional intelligence, social learning, democracy, open communication, social responsibility, and growth and change. Our culture focuses not only on the individuals we serve, but also on our staff and the systems that provide their treatment. Glade Run is an Equal Opportunity Employer. What We Offer (Must meet eligibility requirements—see policies/plan documents for complete requirements and eligibility) Comprehensive benefits including medical, dental, vision, paid time off, and paid holidays for full‑time staff. 401K offerings with agency match at $1.00 per dollar contributed up to 4% of salary. Agency‑provided life insurance and long‑term disability coverage for full‑time staff. Voluntary benefit options, including disability insurance (short‑term disability), cancer coverage, critical illness, medical bridge, accident insurance, life insurance, and identity theft protection. Paid mileage reimbursement. Paid training and administrative time. Cell phone reimbursement. Licensure supervision for free. Free credentialing assistance. Quarterly productivity incentives. Tuition reimbursement for full‑time staff. Flexible work schedules (as applicable). Annual merit increases for eligible positions based upon the yearly budget. New hire incentive bonuses. Employee referral bonus incentives. Employee discount program. Approved agency for public student loan forgiveness. Employee assistance program. Partnership with Geneva College offering a 25% tuition discount on select degree programs. Partnership with Capella University offering scholarships, tuition discounts, and free professional development opportunities. Opportunities for membership to civic/community organizations. As of August 31, 2024, a CARF Three‑Year Accreditation has been awarded to Glade Run Lutheran Services for the following programs/services: case management/services coordination: mental health (adults, children and adolescents), intensive family‑based services: mental health (children and adolescents), outpatient treatment: mental health (adults, children and adolescents), outpatient treatment: psychosocial rehabilitation (adults), partial hospitalization: mental health (children and adolescents). Glade Run is sanctuary certified and provides a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non‑violence, emotional intelligence, and growth and change are paramount in all aspects of our programming. #J-18808-Ljbffr Glade Run Lutheran Services