Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Service Desk Lead: Strategy & Support

$100k - $120k

Wedbush

A prominent securities firm in New York is seeking a Service Desk Analyst to lead IT support operations. The ideal candidate has over 10 years of helpdesk experience and strong troubleshooting skills. Responsibilities include developing service desk policies, managing escalated issues, and ensuring high-quality service delivery. The company offers comprehensive benefits, including medical, dental, and retirement plans, along with competitive salary ranging from $100,000 to $120,000 annually. #J-18808-Ljbffr Wedbush

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Service Desk Lead: Strategy & Support in New York, NY vacancy
  • A major securities firm in New York is looking for a Service Desk Analyst to lead its IT support team. The ideal candidate will possess over 10 years of helpdesk experience, strong technical troubleshooting capabilities, and effective leadership skills. Responsibilities... 
    Senior

    Wedbush Securities

    New York, NY
    2 days ago
  • $182.5k - $208.3k

    Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant...  ...Leadership, and vital to leading our teams and overall product strategy...  ...and other benefits that support your total well-being. Learn more... 
    Senior
    Full time
    Part time
    Local area

    Capital One National Association

    New York, NY
    3 days ago
  • $138k - $153k

     ...Description FanDuel Casino is looking for a Customer Engagement Strategy Senior Manager to lead the communications strategy across the business unit,...  ...for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO... 
    Senior
    Temporary work
    Local area

    FanDuel

    New York, NY
    2 days ago
  •  ...healthcare marketing agency is seeking a Senior Account Manager to enhance its Earned Media...  ...successful candidate will handle media strategy and project management within diverse virtual...  .... Comprehensive benefits are provided to support employee well-being. #J-18808-Ljbffr... 
    Senior
    Remote work

    Real Chemistry

    New York, NY
    4 days ago
  • $180k - $195k

     ...seeking a highly accomplished Service Desk Manager to lead and elevate our enterprise IT support function into a world-class, customer...  ...Define and execute the vision, strategy, and roadmap for the Service...  ...and strategic insights to senior leadership. Develop and present... 
    Senior
    For contractors
    Work at office
    Local area

    BBVA

    New York, NY
    17 hours ago
  • **Role Summary** The Senior Manager Pfizer Patient Services (PPS) Oncology / Specialty Care / Primary Care is...  ...the development of patient services strategy, and programmatic design, for...  ...or related area required Experience supporting Oncology / Specialty Care / Primary... 
    Senior
    Permanent employment
    Local area
    Relocation package
    2 days per week
    3 days per week

    Pfizer

    New York, NY
    1 day ago
  • $120k - $128k

     ...does SLM actually do? We're a full-service direct mail & OOH agency, media...  ...The Role We are looking for a Senior Manager of Client Retention and Growth Strategy to spearhead client retention and...  ...back-end data is structured to support reporting capabilities.  This role... 
    Senior
    Full time
    Work at office
    Local area
    Flexible hours

    Share Local Media

    New York, NY
    1 day ago
  •  ...Mindrift is launching a new Management Consulting domain and seeks strategy consultants with direct experience from top-tier firms. This role requires building consulting project environments and designing tasks for AI agents. Eligible candidates will have 3+ years of... 
    Senior
    Remote work

    Mind Rift

    New York, NY
    3 days ago
  • $170k - $185k

     ...Senior Business Strategy Manager (B2B Customer Contact Center) At Nespresso,...  ...Customer Contact Center) will lead the building process of the...  ...priorities for Nespresso USA's support of its B2B Out-of-Home...  ...developing a best in class service model focusing on customer experience... 
    Senior
    Temporary work
    Remote work
    2 days per week

    Stouffers

    New York, NY
    1 day ago
  • $90k

    The State of Oklahoma is seeking an Operations Services Manager to oversee the service desk and ServiceNow platform operations. The role involves leading supervisors, managing service quality, and ensuring operational effectiveness. Candidates should have a Bachelor’s... 
    Senior

    State of Oklahoma

    Brooklyn, NY
    3 days ago
  • $130k - $185k

     ...better working world. Strategy and Transactions - EY Parthenon...  ...- Private Equity- Senior Associate / Consultant...  .... The EY-Parthenon sub-service line comprises three...  ...Parthenon Strategy is a leading advisory organization focused...  ...larger networks of support, and proven processes... 
    Senior
    Work experience placement
    Summer holiday
    Immediate start
    Flexible hours

    Ernst & Young Oman

    New York, NY
    1 day ago
  •  ...Development Advisor for Asset & Wealth Management in New York. This position requires 7+ years of experience in Human Resources or Strategy and involves partnering with business leaders to define talent management objectives. Responsibilities include managing talent... 
    Senior

    JPMorgan Chase & Co.

    New York, NY
    3 days ago
  • $120k - $215k

     ...Excellence. Both our client service and culture are second to...  ...Make Stout is looking for Senior Managers to support our Business & Professional...  ...high but empowering. You will lead teams in delivering value...  ...leadership team\'s account strategies. You will also be a key driver... 
    Senior
    Work at office
    Local area
    Flexible hours

    Stout

    New York, NY
    1 day ago
  • $84.2k - $140k

    A leading brokerage firm is seeking an Underwriting Consultant in New York, NY. The role provides underwriting and financial support to clients, requiring strong analytical, negotiation, and communication...  ...of $84,200 to $140,000 per year. #J-18808-Ljbffr Risk Strategies Company
    Senior

    Risk Strategies Company

    New York, NY
    4 days ago
  • $100k - $125k

     ...'s most iconic brands. To support our clients in an ever more complex...  ...with many of the world's leading brands, we are pioneering the...  ...client challenges and build strategies that connect across...  ...seamlessly with creative, client service, and analytics teams to deliver... 
    Senior
    Shift work

    Interbrand

    New York, NY
    4 days ago
  • $110k - $125k

     ...About The Role As a Senior Consultant, you will lead cross-functional teams of...  ...in collaboration with our Strategy, Project Management, User...  ...Consulting team you will support the engagement lead on projects...  ...from Home Flexibility Service Recognition Programs Socials... 
    Senior
    Work from home
    Flexible hours

    Konrad

    New York, NY
    1 day ago
  • $100k - $120k

     ...Brand Strategy Team Member As a Brand Strategy team member, you...  ...and signature cues). As a Senior Consultant, you will be responsible...  ...building some of the world's leading brands. The team-oriented...  ...and key stakeholders Support case team planning and analysis... 
    Senior

    Oliver Wyman

    New York, NY
    3 days ago
  • $100k - $118k

     ...Senior Consultant, Tracking Strategy & Insights Quantilope is seeking a Senior Consultant...  ...the trusted advisor and lead partner for complex, multi...  ..., providing feedback to support the launch and refinement...  ...business through product, AI, or service partner initiatives.... 
    Senior
    Summer holiday
    Remote work
    Flexible hours

    quantilope

    New York, NY
    3 days ago
  • $120k - $140k

     ...Role As a Director of Client Strategy (Media), you are the primary...  ...strategic architect and business lead within the agency, partnering...  ...work environment and supporting our people at every stage of...  ...recommendations for how to best service the account Responsible for quality... 
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work
    Flexible hours

    Wpromote,-LLC-

    New York, NY
    2 days ago
  •  ...cloud that offers a digital concierge service for patients who are prescribed...  ...home delivery, and world-class support on this first-of-its-kind centralized...  ...resisted innovation. The Role: Senior Consultant, Blink Rx Growth & Strategy The Growth team partners with pharmaceutical... 
    Senior
    Remote work

    Blink Health

    New York, NY
    4 days ago
  •  ...Oasis is seeking a Senior Support Engineer to join its Customer Success organization. In this pivotal role, you will lead complex issue resolution for our strategic enterprise accounts...  ...With the opportunity to define support strategies from the ground up, this role is key to... 
    Senior

    Oasis

    New York, NY
    1 day ago
  • A leading marketing agency in New York is looking for an experienced Account Manager to manage client relationships and oversee multiple...  .... The role offers competitive compensation and a range of benefits designed to support diverse needs. #J-18808-Ljbffr Publicis Groupe
    Senior

    Publicis Groupe

    New York, NY
    3 days ago
  • $300k - $350k

     ...Principal to serve as Head of Strategy and Product for Client...  ...leadership presence to influence senior stakeholders across engineering...  ...of capabilities suitable to support those outcomes ~ Maintain...  ...Collaborate with engineering leads and product managers to federate... 
    Temporary work
    Work experience placement
    Flexible hours

    Ares Management

    New York, NY
    2 days ago
  • $100k - $120k

     ...As a  Brand Strategy team member, you will apply strategic, analytical...  ...signature cues). As a  Senior Consultant , you will be...  ...building some of the world’s leading brands. The team-oriented environment...  ...key stakeholders ~ Support case team planning and... 
    Senior
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week
    1 day per week

    Oliver Wyman Group

    New York, NY
    3 days ago
  • $125k - $140k

     ...Outdoor is seeking a Director, Client Strategy in New York. This role leads client accounts, ensuring effective...  ...The successful candidate must have senior-level experience in client budget...  ...strong relationships, and supporting team success. Candidates should possess... 
    Work at office

    Talon Outdoor

    New York, NY
    3 days ago
  •  ...agents . We partner with leading cloud providers, ISVs,...  .... Today, Upbound supports Fortune 500 companies...  ...raised $69M to date. As a Senior Customer Support...  ...KCS (Knowledge‑Centered Service) methodology. Gather and...  ...shape the systems and strategies that drive predictable... 
    Senior
    Remote work
    Worldwide

    Upbound

    New York, NY
    4 days ago
  • $121.32k - $194.22k

    Job Description The Business Strategy Director role is a pivotal leadership position...  ...Act as a trusted advisor to senior clients and business leads in strategy implementation. Provide...  ...inclusive benefit programs and policies to support the evolving and diverse needs of... 
    Temporary work
    Freelance
    Local area
    Flexible hours
    Shift work

    UNAVAILABLE

    New York, NY
    2 days ago
  • Latham & Watkins is seeking a Business Development Manager - Litigation in New York to support the market's growth strategy and enhance client relationships. Key responsibilities include providing research for client development, collaborating on visibility initiatives... 

    Latham & Watkins

    New York, NY
    1 day ago
  • $75k - $100k

    A leading European financial services group in New York seeks an IT Support professional to provide comprehensive support for workplace devices and manage office collaboration platforms. Candidates should have a Bachelor’s degree in IT or related fields, along with a minimum... 
    Senior
    Work at office

    SEB group

    New York, NY
    2 days ago
  • $125k - $140k

     ...led OOH solutions and a full-service OOH offering saw us grow...  ...ROLE The Director, Client Strategy is the client lead across a set of accounts, responsible...  ..., & vendor partners at a senior level Develop and manage...  ...in resolving their issues Support VP in key client reports... 
    Work at office

    Talon Outdoor

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Service Desk Lead: Strategy & Support. Be the first to apply!