Customer Service Specialist
$23 - $26 per hourFull-time
Addison Group
Job Title: Customer Service Representative
Location (city, state): Gurnee, IL
Industry: Manufacturing
Pay: $23-26/hr on an open ended contracted basis
Benefits: This position is eligible for medical, dental, vision, and 401(k)
Responsibilities
- Enter, process, and track a high volume of customer orders
- Handle inbound and outbound customer and sales partner calls
- Resolve order issues, service inquiries, and delivery concerns
- Communicate professionally via phone and email
- Partner with internal teams to meet customer needs
- Maintain account, pricing, and order data in internal systems
- Support daily shipment coordination and order follow-ups
Qualifications
- 2+ years of full cycle customer service experience
- Proven ability to close deals and grow existing accounts
- Strong phone presence and written communication skills
- Comfortable working in a fast-paced, metrics-driven sales environment
- Self-motivated, organized, and results-oriented
Vacancy posted 10 hours ago
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