Operations Manager Digital Services

Project/Program Management

Modernization of Customers Electrical Fleet through Project Management of Transformer Digital Service projects from planning through completion, overseeing scope, schedules, resources, budgets, vendors, and customer communication. The role covers the installation of digital Bushing monitoring, online DGA, Partial Discharge etc. The role coordinates cross-functional teams, addresses project risks and execution challenges, tracks performance, and supports continuous improvement initiatives. Project work supports the reliable maintenance and repair of transformer assets while helping ensure successful project execution, customer satisfaction, and compliance with quality, safety, and environmental requirements.

How You'll Make an Impact

• Manage the full lifecycle of transformer service projects from initiation through closure.
• Develop project plans, including scope, timelines, resource allocation, and budgets.
• Coordinate cross-functional teams, including engineers, technicians, subcontractors, and third-party contractors.
• Serve as the primary point of contact for customers, maintaining communication and managing expectations throughout project execution.
• Identify, assess, and mitigate project risks and issues while developing contingency plans.
• Monitor project progress, track KPIs, and provide regular updates to management.
• Manage project budgets, approve expenditures, and support cost-effective project delivery.
• Support post-project reviews and continuous improvement of project management processes and tools within the Services Division.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor's degree in Business, Engineering, Project Management, or a related field, or an associate degree with more than seven years of experience in the transformer or substation field.
• Minimum of five years of experience in project management with a focus on transformer services or heavy industrial equipment.
• Experience delivering complex projects on time and within budget.
• Understanding of transformer technology, maintenance, and repair processes preferred.
• Proficiency with project management software, including MS Project or Primavera P6.
• PMP or equivalent project management certification is highly desirable.

More About Us This role offers exposure to transformer service projects, customer engagement, cross-functional collaboration, and process improvement within the Services Division.

• Work on transformer service projects supporting the maintenance and repair of power infrastructure assets.
• Collaborate with experienced professionals, including engineers, technicians, subcontractors, vendors, sales teams, and project stakeholders.
• Participate in continuous improvement activities, post-project reviews, and the development of project management processes and tools.
• Access learning and development opportunities through project execution, collaboration, and process improvement initiatives.
• Health and retirement benefits are available as part of Hitachi Energy's total rewards offerings.
• Paid leave and flexible work programs are available in accordance with company policies.
• Travel domestically and internationally to meet with customers, vendors, and sales teams.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.