Mortgage Banker

SouthState is a trusted financial partner, committed to helping its team members achieve success while maintaining integrity and excellence. Responsibilities Interview loan applicants Collect and analyze information regarding customer income, assets, investments or debts Determine which bank product best fits the customer’s needs Provide advice to customers regarding advantages and disadvantages of different products Have knowledge of Fannie Mae/Freddie Mac guidelines as well as government products Make preliminary determination of applicant’s credit worthiness and issue prequalification statements of borrower’s eligibility Call on realtors, builders, community development corporations and other potential mortgage customers to establish relationships for loan referrals Handle processing of loan requests in accordance with bank policy, applicable regulatory requirements and secondary market criteria and guidelines Adhere to Quality Customer Service parameters; conform with and abide by written policies and procedures for the bank Participate in community events and real estate industry functions to identify, develop and promote additional business Attend training on all residential lending products, may require travel Advise management of new products offered in the market to ensure the bank remains competitive Promote and cross‑sell other bank products Perform other work‑related duties as assigned by supervisor Qualifications Expertise in mortgage products and services as well as regulatory guidelines Excellent problem‑solving skills to identify client needs and resolve problems High level of interpersonal skills to effectively communicate policies, procedures and objectives throughout the bank and represent the bank positively to the public Ability to quickly and effectively respond to customer inquiries and requests in demanding environments Capability to handle customer and employee contact situations tactfully and professionally Strict compliance with the Bank’s policies and procedures, code of conduct, and regulatory guidelines Assistance to other employees by liaising with them through healthy and positive interactions Involvement in performing marketing endeavors/efforts Continuous updating of skills by participating in professional training Seeking opportunities to improve skills through cross‑training offered by the Bank Equal Opportunity Employer, including disabled/veterans. #J-18808-Ljbffr