Receptionist

Your experience matters

Mercy Youngstown is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.

Essential Functions

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Education: High school diploma or GED required.

Experience: Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.

Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.

Why Join Us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development : Ongoing learning and career advancement opportunities.

EEOC Statement:

Mercy Youngstown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.