Clinic Administrative Assistant

Reports to: Clinic Manager Department: Clinic Job Type: Full-time FLSA Status: Non-exempt Location: Colorado Springs Main Revised: June 22, 2026 General Purpose The Clinic Administrative Assistant position supports the Clinic Manager in various administrative, billing, and clinical related tasks. Essential Duties/Responsibilities · Interprets eligibility responses from insurance companies. · Receive and interpret insurance benefit investigations from drug manufacturing companies (BI). · Signing patients up for co-pay assistance/foundations. · Investigate benefits on insurance/assistance portals. · Creating Clinic training binders. · Assist with updating forms. Provide clerical assistance to the Clinic Department. Other Duties/Responsibilities Attend team and staff meetings. Performs other duties as assigned. Supervisory Duties (if any) None Job Qualifications Knowledge, Skills, and Ability: · General knowledge of insurance companies and agreements with health providers. · Ability to pay attention to detail. · Ability to use internet, email, MS Office, and other job-related software products. · Ability to communicate effectively in writing and orally. · Possesses good customer services skill. · Ability to work in a focused manner with potential surrounding distractions. · Ability to work with minimum supervision. · Demonstrates reliability and self-motivation. Education or Formal Training: High School Diploma Required Experience: Prior experience with medical and insurance industry preferred. Working Conditions and Other Conditions of Employment Working Environment: This job operates in a fast-paced, professional office environment and routinely requires the use of standard office equipment such as computers, phones, and photocopiers. Most of the offices are open and modular in layout. Work may involve moderate exposure to ambient or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset. Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. This is a sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or listen. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted. Other Conditions of Employment: Willingness to submit to mandatory random drug screening. Willingness to accept temporary assignments and ability to drive to and from other office locations. Reimbursement for mileage will be made at the current IRS rates.