Senior Project Manager

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required training, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.

This position is initially fully onsite with the opportunity to work from home one day per week after 90-days. Due to the essential nature of the duties and the need for consistent in-person engagement, other work-from-home arrangements are not available for this position.

POSITION SUMMARY

Episcopal Community Services (ECS) is seeking a seasoned Senior Project Manager to lead complex, cross functional initiatives that advance ECS's strategic priorities in affordable housing and services for vulnerable populations. Reporting directly to the CEO, this role drives projects from concept through planning, implementation, and completion, ensuring clear structure, coordination, disciplined follow through, and effective communication among internal departments and external partners.

PRIMARY DUTIES AND RESPONSIBILITIES

• Lead end to end project management for multiple concurrent initiatives in affordable housing, program integration, operations, and organizational effectiveness, from initial scoping through implementation and close out.
• Develop and maintain project plans, timelines, task assignments, risk logs, and status dashboards using project management platforms (e.g., Asana, Smartsheet, Microsoft Project, Wrike, or similar tools).
• Coordinate cross departmental work (real estate, programs, finance, HR, IT, fund development, compliance) to ensure deliverables are clear, dependencies are managed, and milestones are met.
• Prepare agendas, materials, and follow up action trackers for CEO led project meetings; document decisions and ensure timely completion of next steps.
• Support policy and procedure development and implementation related to affordable housing operations, program integration, and organizational initiatives.
• Recognize and appropriately escalate matters that may require specialized HR, legal, compliance, or other subject matter expertise; consult with the appropriate internal or external resources to obtain guidance, assess options, and determine appropriate next steps. Coordinate follow through on recommended actions while maintaining appropriate confidentiality and organizational protocols.
• Monitor project performance against timelines and key metrics; identify risks and issues early, propose mitigation strategies, and escalate to the CEO and executive sponsors as appropriate.
• Serve as a liaison with external stakeholders (public agencies, funders, developers, service partners, consultants), representing ECS's priorities and project status professionally and diplomatically.
• Provide "triage" and implementation support for projects that are stalled or struggling, helping teams clarify scope, reset timelines, and reestablish accountability structures.
• Safeguard confidentiality of sensitive information related to personnel, clients, contracts, negotiations, and organizational strategy.
• Contribute to board and executive communications by preparing concise project summaries, timelines, and risk/issue updates for packets and presentations.

QUALIFICATIONS

• Bachelor's degree required; advanced degree strongly preferred in public administration, public policy, urban planning, business, real estate, or a related field.
• At least 5 years of progressively responsible project management experience in affordable housing, community development, public administration, or closely related sectors.
• Demonstrated success managing complex, multi stakeholder projects involving government partners, funders, and community organizations.
• Strong proficiency with project management software and collaboration tools (e.g., Asana, Smartsheet, Microsoft Project, Wrike, Jira, or equivalent) and advanced skills with Excel or similar platforms.
• Exceptional organizational skills; able to manage multiple projects and competing deadlines while maintaining accuracy and follow through.
• Excellent written and verbal communication skills, with experience preparing decision ready materials for executive and board audiences.
• Demonstrated ability to work effectively with diverse internal teams and external stakeholders, including senior executives, board members, government officials, and community partners.
• High level of discretion, integrity, and judgment in handling confidential and sensitive information.

Desired attributes

• Mature, seasoned presence with the ability to partner closely with the CEO and executive team in a fast moving environment.
• Mission driven orientation and familiarity with issues affecting unhoused and extremely low income populations.
• Comfort operating at both strategy level (prioritizing projects, framing issues) and execution level (detailed task tracking, issue resolution).
• Sound judgement and discretion in navigating sensitive or complex organizational matters, including the ability to identify when consultation with HR, legal, compliance, or other specialized resources is appropriate.
• Valid California Driver's License and reliable transportation required for regular travel across Bay Area program sites.
• Highest integrity, sound judgment, and a mission driven commitment to ECS's values.

WORKING CONDITIONS

Physical Requirements

• Ability to work for extended periods at a computer and perform routine office based activities, including sitting, standing, walking, and keyboarding.
• Ability to travel regularly to ECS program, housing, and partner sites throughout the Bay Area.
• Ability to navigate a variety of office, residential, and community based environments during site visits and project activities.
• Ability to carry or transport typical work related materials and equipment, such as a laptop, documents, and presentation materials.
• Ability to use standard office equipment and technology necessary to perform the essential functions of the position.

Cognitive Requirements

• Ability to manage multiple complex projects, competing priorities, deadlines, and changing circumstances while maintaining organization and attention to detail.
• Ability to analyze information, identify risks and dependencies, evaluate options, and independently exercise sound judgment.
• Ability to synthesize complex information and communicate it clearly and concisely to executive leadership, board members, staff, and external stakeholders.
• Ability to anticipate potential challenges, identify solutions, and take appropriate action to keep projects moving forward.
• Ability to maintain focus and accuracy when working under time constraints, managing interruptions, or responding to urgent matters.
• Ability to collaborate effectively with individuals and teams across different programs, levels of the organization, and external partner organizations.
• Ability to navigate competing perspectives and priorities with professionalism, diplomacy, and a solution oriented approach.
• Ability to maintain confidentiality, exercise discretion, and appropriately handle sensitive information.

REASONABLE ACCOMMODATION

ECS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable federal and California law.

OTHER

Must secure and pass finger image screening, background check, and annual TB screening. Will honor and abide by ECS policies and procedures, including confidentiality.

MISSION ESSENTIAL

• Demonstrate behavior that supports the organization's mission, vision, and values.
• Adhere to all company and department policies and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

ECS offers industry leading healthcare benefits to support your

physical and mental wellbeing.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.