Specialty Pharmacy Technician

divh2Specialty Patient Engagement Specialist (Pharmacy Technician)/h2pFull Time/ppOhio/ppAndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers and independent practices to remove barriers to care to ensure all people have access to the care they deserve./ppWe are looking for Specialty Patient Engagement Specialists to play an important role at AndHealth. This is an onsite position located at our Health Center partner site in Ohio. Our pharmacy is only open Monday through Friday, 8:00 am - 5:00 pm. Starting pay is $24/hr./ph3What Youll Do In The Role:/h3ulliAccurately process prescriptions within the pharmacy operating system, ensure data accuracy, and support daily inventory activities like ordering and storing pharmaceuticals./liliComplete comprehensive benefits verification and help enroll patients in copay cards, patient assistance programs, or other secondary coverage to eliminate cost barriers./liliCollaborate closely with providers to address formulary restrictions and complete prior authorizations or appeals to ensure specialty medication access./liliConsistently communicate with patients to reassess medication utilization, identify potential side effects, and schedule upcoming fills or deliveries./liliAccurately document all patient interactions within the specialty pharmacy software and route any clinical needs directly to a pharmacist or licensed clinician./liliManage patient medical referrals for specialty care, and support patients by guiding them through onsite digital health questionnaires and the AndHealth mobile app./liliGenerate adherence reports, strictly follow HIPAA guidelines during all customer interactions, and provide flexible on-site or remote operational support as business needs evolve./liliMaintain flexibility to provide on-site support or cross-site remote assistance, ensuring operational continuity as business needs evolve./liliOther responsibilities as needed./li/ulh3Education Licensure Requirements:/h3ulliHigh School Diploma required./liliBachelors degree is preferred./liliBasic Life Support (BLS) obtained or willing to obtain./liliCertified or Registered Pharmacy Technician in the state of OH required./liliNationally certified - PTCB or ExCPT required or obtained within 6 months of hire./liliMust be willing to obtain and maintain licenses or certifications in multiple states./li/ulh3Other Skills Or Qualifications:/h3ulli3+ years of pharmacy experience is preferred./liliBilingual; English and Spanish preferred./liliExcellent written and oral communication skills./liliStrong attention to detail and ability to handle multiple things simultaneously./liliComfortable with technology and the ability to adapt to new systems./liliMust be organized and able to work independently./liliMust have reliable transportation./li/ulh3Heres What Wed Like To Offer You:/h3ulliEqual investment and support for our people and patients./liliA fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly./liliThe ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together./liliA team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer./liliWe know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally./liliFull-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, 401k match and more./li/ulh3Additional Requirements:/h3ulliTuberculosis (TB) Screening: Documentation of a negative screening conducted within the last 12 months./liliHepatitis B: Proof of a completed vaccine series or a positive blood titer result from within the last 12 months./liliMeasles, Mumps, Rubella (MMR): Proof of a completed vaccine series or positive blood titers from within the last 12 months./liliVaricella (Chickenpox): Proof of vaccination, documented medical history of the disease, or positive blood titers from within the last 12 months./liliTdap (Tetanus, Diphtheria, Pertussis): Documentation of a booster administered within the last 10 years./liliInfluenza: Proof of vaccination for the current flu season./liliCOVID-19: Documentation of primary vaccine series and any boosters administered./liliGeneral: Additional health requirements may be requested as necessary./li/ulpWe are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status./p/div