Food & Beverage Team Member - Fort Bend Epicenter
The Sports Facilities Companies
Food & Beverage Team Member - Fort Bend Epicenter
FBE SFM, LLC
LOCATION: Rosenberg, TX
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Position Summary
We are looking for positive individuals to assist with our food & beverage areas to provide quality service as well as consistent products.
Primary Responsibilities Will Include, But Are Not Limited To The Following:
- Assist customers as needed with outstanding customer service
- Operate an electronic cash register and credit card machine
- Perform basic mathematical computations
- Balance drawer and manage daily income
- Communicate with the public in a tactful, polite, and friendly manner
- Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
- Pick up dishes, glasses, eating utensils, and trash in dining and food & beverage areas
- Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
- Take and record temperature of food to ensure proper temperature controls in the transportation of food
- Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
- Assist in party rentals: guest check-in, party supplies and set-up
- Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, etc.
- Alert management immediately regarding mistake or adjustment to the cash drawer
- Additional tasks assigned by management
Minimum Qualifications:
- Must have excellent verbal and written communication skills
- Must be at least 21 years of age
- Ability to communicate in a positive, friendly manner with patrons
- Must be able to work a flexible schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
- Must have excellent interpersonal skills, problem-solving skills and be a team player
- Prefer prior experience operating a cash register and balancing a cash drawer
- One year of customer service experience preferred
Working Conditions And Physical Demands:
- Must be able to lift 40 pounds
- May be required to sit or stand for extended periods of time
- Facility has intermittent noise
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