Hospitality Manager

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at [Fountainwood at Lake Houston].

As the Hospitality Manager, you will partner closely with the Executive Chef and Culinary Services Director to lead hospitality excellence across the dining experience.

Your Role:

As the Hospitality Manager , your role focuses on creating memorable resident and guest experiences, strengthening team culture, and ensuring high standards of service, training, and engagement throughout the front-of-house dining operations.

Position Highlights:

• Status: [FULL TIME]
• Schedule: [11AM-7:30PM]
• Location: [17990 West Lake Houston Pkwy Atascocita TX]
• Rate of Pay: [22.00-23.00]

  What You’ll Do:

• Partner with the Executive Chef and Culinary Services Director to lead hospitality strategies and dining initiatives
• Support operational and culinary teams in delivering exceptional resident and guest experiences
• Develop, communicate, and execute hospitality training for front-of-house team members
• Manage the pre-meal experience alongside culinary and service staff
• Build strong relationships with residents and engage regularly to ensure satisfaction
• Initiate and analyze resident satisfaction surveys, focus groups, and point-of-sale data to drive service improvements
• Identify opportunities for enhancement by staying current on food, beverage, and hospitality trends
• Create a welcoming, celebratory dining environment where residents feel connected and valued
• Supervise front-of-house team members, including scheduling, performance management, coaching, and corrective action
• Interview, hire, and train front-of-house team members; assist with back-of-house interviews as needed
• Manage front-of-house labor budgets and inventory
• Assist with planning and execution of special events, banquets, theme meals, and beverage programs
• Establish seasonal beverage offerings and oversee alcohol and non-alcoholic purchasing
• Collaborate with Marketing, Activities, and community leadership to support resident events and unique experiences
• Ensure dining operations meet customer satisfaction and health survey benchmarks
• Support back-of-house and front-of-house operations as needed, including the ability to work dining room or kitchen stations when required
• Perform other duties as assigned

Qualifications:

• High school diploma or equivalent required
• Minimum of three (3) years of fine dining experience
• Minimum of two (2) years of supervisory or management experience, including hiring, coaching, performance management, and daily operations oversight
• State and/or Federal Food Handling and Sanitation certification
• Strong leadership, communication, and interpersonal skills
• Ability to analyze data and develop action plans to improve service quality
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Proven experience leading and motivating teams to deliver high service standards
• Strong organizational and problem-solving skills
• Ability to delegate effectively and manage staff performance
• Ability to work a flexible schedule
• Ability to stand and walk for extended periods
• Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally
• Demonstrated interest in working with a senior population

Benefits You’ll Enjoy:

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Company provided uniforms
• Employee Assistance Program

Why Join Us:

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Floridais contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: