Hearing Aid Specialist

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Licensed Hearing Aid Specialists . We are seeking passionate, driven individuals who are committed to making a difference. By joining Miracle‑Ear, you’re not just working for a company – you’re working towards a purpose; helping people rediscover all the emotions of sound. Responsibilities Manage the customer journey Administer comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after‑care services Offer personalized customer consultations on hearing solutions to fit every unique need and lifestyle Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health Promote hearing health awareness and integrity Ensure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data Stay current on industry trends and maintain professional credentials through continuous education Lead sales of hearing aids and accessories Contribute to individual and office revenue goals Drive local engagement by supporting marketing initiatives and managing special events Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations Qualifications Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist 1+ year training or related experience as a Hearing Instrument Specialist Current knowledge of hearing aid devices and technology Experience in a customer facing role, dedicated to providing high quality customer service Confident, attentive, empathetic, and solution oriented Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems What We Offer $100,000-$150,000 annual potential Base + competitive commission structure Work‑life balance, with standard business hours Continuous training, development & support Brand recognition, we’re at the top of our industry Medical, Dental, Vision, Life insurance, Health Savings Account, 401(k) with company match, Paid Time Off, Paid Holidays, Volunteer Time Off We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. #J-18808-Ljbffr Amplifon AG