Operations Manager

Job Description

Job Description

Operations Manager

At Crown Supply Co., Inc., we believe that strategic management can amplify operations, enrich service, and shape our future. Our Operations Manager is pivotal to fulfilling this mission, driving our initiatives and ensuring unmatched efficiencies in the electrical and lighting distribution sector. With roots that have grown deep in Providence since 1947, joined by a robust facility in Milford, Massachusetts, this role is crucial in sustaining our growth trajectory and industry reputation.

Performance Objectives

• Enhance Operational Efficiency: Spearhead initiatives to optimize inventory management processes, resulting in a 15% reduction in lead times within your first year.
• Streamline Logistics: Implement advanced logistics solutions to decrease distribution costs by 10% while maintaining current service levels.
• Drive Team Performance: Lead and mentor a team of 20+, increasing productivity metrics by at least 20% within the first six months.
• Vendor Management: Establish and negotiate with suppliers to improve cost savings by 8%, without compromising on quality.
• Customer Relationship Management: Implement systems to improve customer satisfaction ratings by 10% by enhancing service delivery timelines.
• Financial Oversight: Align budgetary controls to meet or exceed quarterly financial targets, achieving no less than 95% budget compliance.

Environment & Resources

You'll lead a dynamic team located in Providence, partnering closely with cross-functional peers at our Milford branch. You will report directly to the CTO. Leverage cutting-edge supply chain software and a supportive administrative platform to execute responsibilities efficiently.

Essential Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in the electrical distribution or similar industry.
• Proven track record of achieving process improvements and cost efficiencies.
• Exceptional leadership and communication skills, with experience leading teams to success.
• Proficiency in logistics software and Microsoft Office Suite.

Role Selling Points

• Join a family-owned business with deep roots and a respected reputation in Southern New England.
• Enjoy comprehensive opportunities for career advancement in an expanding company.
• Be part of a company culture that values innovation, teamwork, and continuous improvement.

Ready to shape the future of operations at Crown Supply Co., Inc. and leave a lasting impact on the industry? Apply now and join us in pioneering the next phase of our legacy.