Guest Experience Lead

Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS Competitive pay from $14.50 Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* (available to full‑time employees in select locations) Medical, dental, and vision benefits* (available to full‑time employees in select locations) And much, much more! Responsibilities Lead the experience: check in with guests and ensure they are enjoying themselves Be the solution: handle guest concerns and provide resolution to their satisfaction Understand that teamwork is key: work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features Qualifications A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow The ability to communicate effectively and anticipate customer needs Equal Employment Opportunity McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. #J-18808-Ljbffr