Moving and Packing Associate Team Member

Job Description

Job Description

Job Title: Moving and Packing Associate Team Member

Job Category: General Labor (Non-Exempt/Part-Time)

Job Description:
This role is responsible for providing exceptional customer service while assisting clients with downsizing, relocating, and liquidating items. You will work closely with Managers and other Team Members and have direct interaction with clients and members of the public at large while you make a difference in clients’ lives. Enjoy a flexible, part-time schedule, mostly weekday hours and some weekend hours available. This position is perfect for anyone looking for meaningful work or someone looking to earn additional income as we will also be looking to fill positions with more limited part-time hours working as needed. No specific experience is necessary but experience packing household goods is preferred. On the job training will be provided to ensure our customers receive the exceptional brand service they’ve come to expect. The successful candidate will be self-motivated and possess excellent interpersonal and organizing skills.

About Us:
Caring Transitions of Reading, PA, is a locally owned business with a national reach. We deliver professional, courteous, and seamless services dedicated to helping seniors and families navigate changes in their living situation. We specialize in providing move management, packing and resettling, downsizing and decluttering, and estate sales on our CTBids online platform. Our goal is to help our clients move, right-size, and prepare their homes for sale as quickly and with as little stress as possible, so they can focus on what they enjoy. We are proud to serve the greater Reading area including the communities of Leesport, Berkley, Muhlenberg, Laureldale, Reading, West Reading, Wyomissing, Sinking Spring, Kenhorst, Gouglersville, Flying Hills, and surrounding areas. If you’re looking for meaningful, flexible, hands-on work, we’d love to have you join our Team! See our website for more information about our company and the services we provide:

Roles and Responsibilities:

• Work independently or on a team to sort and handle clients’ items for relocation, resale, donation, recycling, or disposal.
• Provide exceptional customer service as you safely pack/unpack and stage/resettle client possessions in homes or senior living communities.
• Work at the direction of the On-site Manager or Team leader to remove household goods for home cleanouts for sale, donation, or to throw away.
• Interact politely and compassionately with clients and their families and respond appropriately to customer issues.
• Communicate in a positive and respectful manner with clients, customers, and co-workers.
• Punctual and regular attendance on assigned shifts.

• Follow company employee guidelines, operating procedures, and safety protocols.

• Other duties related to our company’s core services may be assigned as needed.

Qualifications & Skills:

• High School diploma or equivalent.
• Age 18+ with a valid driver’s license, reliable transportation, and a good driving record.
• Must pass a pre-employment background check.
• Ability to work safely in a fast-paced environment. Experience in retail, warehouse, cleaning, moving, or general labor helpful.
• Display integrity, honesty, reliability, punctuality, and attention to detail.
• Be focused on customer service including strong communication skills, patience, compassion, and respect for interacting with clients, families, and sales customers.
• Ability to interact productively with co-workers and function well in a team environment.
• Comfort and willingness to work in environments that are cluttered or of varying cleanliness.
• Smartphone for scheduling, timekeeping, and project management.

Physical/Environmental Requirements:

• Frequent walking, standing for extended periods, going up and down stairs, carrying household items and boxes. 
• Most of the work is done in our clients’ homes. These homes may or may not be currently lived in and can be of varying degrees of cleanliness and contain varying amounts of the client’s possessions.

Pay: $17.00-$20.00/hour

Benefits:

• Voluntary participation in 401(k) retirement plan offered after meeting employment eligibility requirements.
• Flexible scheduling.
• On-the-job training provided in a supportive, community-focused environment.
• Opportunity to advance and grow within the company.

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