Case Manager - Mobile Crisis - South Bend

Case Manager - Crisis Services - South Bend

Do you have a passion for joining with people who are experiencing mental health and substance use challenges? Are you looking for a rewarding and supportive work environment with opportunities to grow? Join Oaklawn, where hope and healing begin, in addressing the mental health needs of our community.

Who We Are
Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, Mishawaka and the surrounding communities of northern Indiana. We serve 27,000 children, adolescents and adults annually through treatment that spans the continuum of care. Our services range from skills training and case management to outpatient therapy and inpatient care, specializing in complex cases.


With nearly 900 employees on four campuses, Oaklawn offers unparalleled clinical training and robust opportunities for growth. Oaklawn has led ground-breaking initiatives in children's mental health, addiction treatment, cross-cultural outreach, housing for seriously mentally ill adults and more. Our staff have unique opportunities for advancement while working on the cutting edge of community mental health.


What We Offer

• Competitive compensation
• Full benefits package
• Higher pay for bilingual staff
• Mileage reimbursement
• Start earning PTO the day you start
• Company laptop and cell phone
• Work life balance
• Behavioral health assistance
• Regular supervision to grow clinical/professional skills

What You'll Do
Case Managers in Crisis Services provide crisis services through the walk-in, hotline and mobile response. Case Managers will help adults in our community live healthier and more fulfilling lives through identifying and supporting their needs and goals. This is a 12-hour shift. 8am - 8pm.


Case Managers specialize in:

• Managing the care provided to adults
• Helping adults gain access to the services they need to meet their goals
• External collaboration with community partners
• Provide crisis services

Primary duties for case managers include:

• Evaluating the need for services
• Developing and monitoring a treatment plan that supports the person's goals
• Helping obtain services needed to support goals, such as food or housing assistance, medical care, Social Security benefits, transportation, skills training, etc.
• Advocating and serving as a link between healthcare providers, employers, community agencies and other Oaklawn services
• Documenting all services into the electronic record
• Providing client care based on level of need
• Interacting frequently with the person's treatment team including outpatient therapists, physicians, other treatment providers involved, community agencies, referral sources and other services.
• 12 - hour shifts (days) Hours may include weekends.

Minimum Hiring Requirements for case managers:

• BA/BS in social service or a human services-related field required
• Two years' experience in a social service setting preferred
• Must have a valid driver's license and proof of insurance