GHL Junior Lead Tier 1

job summary:
Assist the Ground Handler Lead with assigning and rotating Tier 1 associates among operational positions based on workflow data.

Monitor radio responsiveness, employee readiness, and compliance with established procedures.

 
location: Haines City, Florida
job type: Solutions
salary: $20 - 21 per hour
work hours: Rotating Shifts
education: No Degree Required

responsibilities:
Job Duties -

Provide frontline support and operational direction to Tier 1 associates.

Help ensure Tier 1 associates are present, properly dressed, equipped, and ready to work.

Assist the Ground Handler Lead with assigning and rotating Tier 1 associates among operational positions based on workflow data.

Monitor radio responsiveness, employee readiness, and compliance with established procedures.

Help coordinate breaks while maintaining required site coverage.

Provide immediate coaching and procedural clarification when associates need assistance.

Communicate daily priorities, procedural changes, and client expectations to Tier 1 associates.

Report attendance issues, staffing gaps, safety concerns, performance issues, and operational barriers to the Ground Handler Lead or City Manager.

Assist with attendance reporting, shift updates, operational logs, and leadership handoffs when requested.

Serve as an additional onsite point of contact when the Ground Handler Lead is temporarily unavailable.

Escalate decisions outside the Jr. Lead's authority to the Ground Handler Lead or City Manager.

qualifications:
Job Duties -

Provide frontline support and operational direction to Tier 1 associates.

Help ensure Tier 1 associates are present, properly dressed, equipped, and ready to work.

Assist the Ground Handler Lead with assigning and rotating Tier 1 associates among operational positions based on workflow data.

Monitor radio responsiveness, employee readiness, and compliance with established procedures.

Help coordinate breaks while maintaining required site coverage.

Provide immediate coaching and procedural clarification when associates need assistance.

Communicate daily priorities, procedural changes, and client expectations to Tier 1 associates.

Report attendance issues, staffing gaps, safety concerns, performance issues, and operational barriers to the Ground Handler Lead or City Manager.

Assist with attendance reporting, shift updates, operational logs, and leadership handoffs when requested.

Serve as an additional onsite point of contact when the Ground Handler Lead is temporarily unavailable.

Escalate decisions outside the Jr. Lead's authority to the Ground Handler Lead or City Manager.

skills:
leadership,point of contact,client expectations

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.