Product Support Engineer
DSM-H Consulting
DSM-H Consulting invites applicants for a Tier 1 support role focused on handling customer inquiries via queue-based systems and case management. You will review cases, clarify questions, and guide customers toward clear next steps while documenting actions and outcomes. The role emphasizes timely follow-up and adherence to SLA targets. The position requires 1–3 years in customer or technical support, with a hybrid work environment. #J-18808-Ljbffr
Vacancy posted 2 days ago
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