Team Lead
Rack Room Shoes
Team Lead
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
- Primary responsibility is the safety and welfare of employees and customers.
- Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer.
- All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures
- Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory
- Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage
- Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance
- Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards
- Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
- Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check Effective verbal and written communication skills Managerial and organizational skills
Rack Room ShoesVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Team Lead in Queenstown, MD vacancy
- A retail company in Queenstown is seeking an experienced Supervisor to support the management team in achieving sales results and maintaining store standards. The ideal candidate will have prior supervisory experience in an apparel business and a proven track record of...SuggestedPart timeFlexible hours
- ...hours, including evenings and weekends. Responsibilities include model customer service, supporting merchandising standards, and leading a team in a positive environment. A comprehensive benefits package is provided, including health care and a 401(k) plan. #J-18808-...SuggestedPart timeFlexible hoursAfternoon shift
$15.5 - $19 per hour
...Lead, Full Time - Queenstown Premium Full time 403 Outlet Center Drive, Queenstown, MD, US 21658 Hourly Range: $15.50 - $19.00 Employee... ...that blend timeless style with exceptional craftsmanship. Our team is made up of passionate, curious storytellers creators and...SuggestedHourly payMinimum wageFull timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift- ...Queenstown, Maryland. The successful candidate will be responsible for maximizing sales potential, recruiting and developing a motivated team, and ensuring superior customer service. The ideal candidate has a high school diploma, at least 2 years of supervisory experience,...Suggested
- JCPenney in Queenstown, MD seeks an Assistant Store Manager who will support the Store Manager in leading the team and delivering excellent customer experiences. The ideal candidate will have 2+ years of experience in a similar role and a proven track record of exceeding...SuggestedAfternoon shift
- ...Part-Time Supervisor As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing...Part timeFlexible hoursShift workAfternoon shift
$16 - $18 per hour
...Description Posted Thursday, September 18, 2025 at 4:00 AM $16.00-$18.00 Overview As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store...Hourly payWork experience placementWork at officeLocal areaFlexible hoursShift workAfternoon shiftAeropostale
Queenstown, MD4 days ago$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Grasonville.... ...growth opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...Shift workNight shiftWeekend workAirport Security Careers
Grasonville, MDmore than 2 months ago- ...Manager to support the Store Manager in building a results-driven team that delivers an amazing customer experience. You help execute... ...appealing environment, learning all aspects of the business and leading by example. You will engage with customers, develop associates,...
$17.5 - $24.13 per hour
...Store Manager who will support the Store Manager in delivering a winning customer experience and driving store operations. You will lead a team, engage with customers, and ensure high operational standards. This role requires 2+ years in a similar management position and...Hourly payWeekend workAfternoon shift$7.5k
...Famous Footwear Sales Lead As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every... ...responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed...Daily paidMinimum wageFull timePart timeFlexible hoursNight shift- Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 8... Food Lion
- ...Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a...Hourly payWork experience placementWork at officeLocal areaFlexible hoursShift workAfternoon shift
- Coastal Pools is seeking a Social Media Support specialist to create, schedule, and post content across Facebook, Instagram, LinkedIn, and more. You'll engage with followers, capture project content, and report engagement metrics to improve campaigns. Work closely with ...
$15 - $16 per hour
...mission is to build and manage outstanding communities for our residents, and we are always looking for dedicated people to join our team.Position SummarySupervision and Direction: The Assistant Community Manager will receive direction and instruction from the Site...Immediate start- Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates are committed to delivering the best possible shopping experience for our customers. Food Lion
- Chico's FAS, Inc. is seeking an Associate Lead for our Queenstown, MD location to support management in store operations and deliver a great customer experience. You will perform sales, cash handling, inventory, coaching, and scheduling duties to optimize profitability...Flexible hoursNight shift
- ...Clinical Team Lead Full Time 12hr OR 16hrs Every Saturday/Sunday No On Call Requirements RN Registered Nurse License Required Long Term Care Experience Required Complete Care at Corsica Hills is a pillar in the community of Centreville, MD. We approach every...Full timeLocal areaImmediate startShift workWeekend work
$15.75 - $21.63 per hour
JCPenney in Queenstown, Maryland, is looking for a Part-Time Supervisor to support the management team and create exceptional customer experiences. The role involves achieving sales results, supervising staff, and maintaining store operations. Preferred candidates will...Hourly payPart timeFlexible hours- ...operations. The ideal candidate will possess strong interpersonal skills, a proven ability to drive sales results, and a commitment to a collaborative team culture. Employee discounts, career development, and innovative work culture await the right candidate. #J-18808-Ljbffr...
Lids
Queenstown, MD3 days ago $16.5 - $20 per hour
...Assistant Store Manager $16.5-$20.00 As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain...Flexible hoursShift workAfternoon shiftAeropostale
Queenstown, MD3 days ago- ...Store Managers are called upon to maximize and drive the store’s sales potential while recruiting, hiring, and developing a cohesive team of highly motivated sales associates. Implement a high level of superior customer service and visual presentations while managing...Worldwide
Hush Puppies Retail, LLC (United States)
Queenstown, MD4 days ago - ...Murphy has been known for timeless style, quality craftsmanship, and exceptional customer service. As Store Manager, you'll lead a passionate team, drive business results, and create the premium shopping experience that has defined our brand for generations. If you're a...Weekly payFlexible hoursAfternoon shift
Johnston & Murphy
Queenstown, MD3 days ago - ...Assistant Store Manager As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually...Hourly payWork experience placementWork at officeLocal areaFlexible hoursShift workAfternoon shift
Eddie Bauer
Queenstown, MD3 days ago - TM Associates Management, Inc. is seeking an Assistant Community Manager to support site operations at a residential property. The role involves coordinating daily activities with the Site Manager, handling rent collection, and assisting with property inspections and maintenance...
$16 - $20 per hour
Chico's in Queenstown is seeking an Associate Lead to support store management and operations. This role involves ensuring a great customer experience, handling cash transactions, and training associates to achieve sales goals. Ideal candidates will have prior retail or...$16 - $20 per hour
Chico's seeks an Associate Lead in Queenstown, MD to support store operations, ensuring exceptional customer experiences and profitability. Ideal candidates should have a high school diploma, at least 2 years of retail or sales management experience, and excellent communication...Hourly payPart time- Running the day to day operations. Responsible for inventory, advising owner of items needed. Assist on training new employees. Providing superior Customer Service. All training will be provided, and you will be supported by the owner.
Rita's Italian Ice and Frozen Custard of Kent Island
Stevensville, MD4 days ago $20.3 per hour
...lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees,...Hourly payLocal areaWeekend workAfternoon shiftSkechers U.S.A.
Queenstown, MD1 day ago- ...Specialist to assist the director in coordinating the college's academic support for writing across the curriculum in all modalities, lead tutor development, and serve as mentor to part-time tutoring staff on writing instruction and content. The role includes...Part time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Lead. Be the first to apply!
