Senior Capabilities and Insights Analyst - OrgLab

Job ID: 113708Type of role: Full-timeInterest: Serve Clients / ConsultingSkill group: N/ARegion: Latin AmericaLocations: San Jose (Costa Rica)Created: 2026-10-23Apply: you'll work withDriving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.What you'll doYou will partner with consulting teams to define client and study needs related to OrgLab deployment for medium complexity situations with minimal guidance, and partner with senior colleagues for high complexity cases. You will drive the delivery of OrgLab engagements in collaboration with wider OrgLab team. You will deploy standard OrgLab diagnostic and design capabilities and independently lead customized outputs of models or solutions to generate insights related to client business need. You will conduct medium-complexity analyses and calculations and be comfortable with explaining and justifying approach. You will maintain current knowledge of required data security processes and protocols and ensure proper handling of sensitive client data throughout duration of OrgLab asset deployment. You will prepare accurate, well-developed documents, models, and storylines to present findings on organization design and operating model opportunities and begin to deliver customized insights and recommendations. You will contribute substantially to the knowledge, tech-enablement and/or operational agenda beyond client work, such as contributing to the development and maintenance of OrgLab asset and associated IP with guidance from senior colleagues or leading learning or process improvement initiatives. OrgLab offers a suite of organizational design tools to support companies considering major organizational restructuring. We work with companies undergoing a merger or acquisition, significant expansion, or headcount reduction. OrgLab identifies opportunities to create a more effective organization, as well as support in designing the organization of the future and implementing it. You will join OrgLab, which is part of our People & Organizational Performance (POP) practice, in our Costa Rica office.Your backgroundUniversity bachelor's or master’s degree with strong academic record.3+ years of experience in change management, organizational effectiveness, cultural transformations or other human resources consulting topics preferredAdvanced analytical and excel skills, with strong expertise building and running Excel analysis with minimal supervision, providing accurate insights to drive decision-makingEmerging expertise in People and Organizational Performance (POP) domains, based on education or through experienceStrong intellectual curiosity; desire to build expertise in organizational design and operating model domainsStrong storylining and top-town communication to translate complex analysis into actionable insightsEffective project/stakeholder management to ensure timely delivery of high-quality outputs