Service Advisor

Service Advisor – Austintown, OH

Join the Jim Shorkey Auto Group family as a Service Advisor – Austintown, OH! Are you passionate about delivering top-notch customer service and thrive in a fast-paced, team-oriented environment? Jim Shorkey Auto Group, a trusted name in the automotive industry across Pennsylvania, Ohio, and Georgia, is looking for a motivated and customer-centric Service Advisor with prior dealership experience to join our growing team in Austintown, OH.

As a Service Advisor, you'll be the friendly face and knowledgeable guide our customers rely on for a smooth and satisfying service experience. If you love cars and people, this is the perfect opportunity to accelerate your career!

What You'll Do:

• Welcome customers with professionalism and enthusiasm, listening carefully to their vehicle concerns.
• Clearly explain service options and maintenance recommendations, providing transparent and accurate estimates.
• Use our cutting-edge service management system to schedule appointments and manage vehicle information efficiently.
• Keep customers informed throughout the service process, addressing questions and concerns with care.
• Build lasting relationships that turn first-time visitors into lifelong customers.
• Work closely with our skilled technicians to ensure timely, high-quality repairs.
• Uphold dealership standards and ensure every customer leaves with a smile.

What We Offer:

• Competitive pay and a comprehensive benefits package
• Career advancement opportunities in a growing company
• A supportive, team-first culture where your contributions are valued
• The chance to be part of a winning, customer-focused team
• And so much more!

Requirements

What You Bring:

• Previous experience working in an automotive dealership service department is required
• Exceptional communication and customer service skills
• Strong organizational and multitasking abilities
• Comfort with computers and service software
• A valid driver's license and clean driving record
• Ability to pass a background check and drug screening

If you're ready to take the wheel of your career and drive toward success with a company that values integrity, teamwork, and excellence, apply today and become part of the Jim Shorkey legacy!