Technical Writer

Position Title: Technical Communications Specialist II Primary Location: Rochester, NY Contract: 12+ months (extendable) Pay Rate: $34 per hour on W2. Position Summary The Position Produces technical publications and communications to support the safe and effective use and servicing of Client's Products. Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats. Gathers and organizes technical information from various sources. Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers. Reviews and analyzes publication/labeling effectiveness and efficiency, including verification/validation. Ensures publications adhere to established standards of style and format and meet regulatory requirements. Reviews published materials and recommends revisions or changes in scope, format, and content. Adheres to project timelines and communicates/escalates potential impacts to project schedules. Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries. Participates in special projects as assigned. Performs other work-related duties as assigned. Key Stakeholders Internal Technical Subject Matter Experts Research & Development Technical Support Regulatory Affairs Quality and Compliance Product Management/Marketing External Illustrators External Manufacturers (OEMs) Required Skills Minimum of an Associate's degree in Technical Writing, Communications, Medical Technology, Biology, or Engineering with technical writing experience, or equivalent. Minimum of 3 years of relevant work experience. Ability to represent the Technical Publications group on cross-functional teams. Comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals, and upper levels of management. Proven team player. Self-motivated with the ability to prioritize workload with minimal supervision. Ability to manage multiple projects simultaneously and work under tight deadlines. Excellent written and verbal communication skills. Experience with: HTML XML FrameMaker Microsoft Office Creation of online documentation using topic-based authoring Preferred Skills Bachelor's degree preferred. Experience working in a regulated environment. Experience with content management systems (CMS), CSS, and system design. Knowledge of animation tools and Java scripting. Experience working with translated publications. Knowledge of Client's products is a significant advantage. Experience with website design/authoring tools. Traditional office workspace or remotely. Physical Demands Repetitive movements of hands. Fingering (picking, pinching, typing, or otherwise working primarily with fingers rather than with the whole hand or arm). #J-18808-Ljbffr Net2Source (N2S)