Senior Platform Manager, Authorizations

Role Description

We're looking for an authorizations and transactions expert to own the systems that decide, in real time, how well a Mission Lane card works, reporting to the TSYS Principal Platform Manager.

The impact you'll make:

• Ensure the credit customers have built with us is instantly accessible when they need it.

Success looks like:

• Cards and tokens work reliably, every time.
• Authorization rules are tuned to balance fraud risk, utilization, and customer experience.
• Features like virtual cards ship quickly, backed by the testing rigor to get them right the first time.
• You're known as the internal go-to for auth and transaction questions.

What you'll own:

• Auth and transaction platform health: monitoring, configuring, and optimizing authorization settings, decline rates, and transaction matching across TSYS (TS2) and Visa.
• Fraud partnership: token lifecycle, authorization settings, stand-in processing logic, virtual card management, and over-limit authorization policies.
• Product partnership: transaction and auth data mapping across app, web, and agent experiences, and token provisioning enhancements.
• Operational infrastructure: auth monitoring dashboards, Snowflake queries, TSYS auth log translation, and TS2 configuration and deployment.
• Testing and discovery: a standardized testing approach for auth/tx changes, including testing workbooks and release rigor.
• TS2 core backup: Terms, Statements, and Cards support when the primary team needs it.

You'll thrive in this role if:

• You can translate what's happening in the platform into actionable insights for Fraud, Product, and Engineering.
• You're a self-starter who proactively looks for ways to optimize authorization.
• You can present recommendations clearly to leadership or vendors like TSYS.
• You know when documentation is worth writing, and you ensure it happens.

Qualifications

• Strong, hands-on expertise in TSYS TS2 authorization and transaction processing.
• A track record of proactively solving complex platform problems with limited management oversight.
• Experience working across Fraud, Product, Engineering, and similar teams.
• Strong communication skills in group settings and with vendors and leadership.
• Experience building or maintaining auth monitoring, alerting, and reporting infrastructure.
• Experience developing and executing testing plans for platform changes in a fast-moving environment.
• Ability to travel ~4-6 times per year for high-quality in-person collaboration.

Requirements

• Experience optimizing digital wallet and token provisioning configurations.
• SQL proficiency for auth data analysis, monitoring, and troubleshooting.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence).

Benefits

• Annual full-time starting base salary range: $123,000 - $150,000.
• This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
• Comprehensive benefits plan, which includes:
• Paid time off
• 401(k) match
• A monthly wellness stipend
• Health/dental/vision insurance options
• Disability coverage
• Paid parental leave
• Flexible spending account (for childcare and healthcare)
• Life insurance
• Remote-first work environment