Fireplace Installation Manager

Job Description

Job Description

Position Title: Fireplace Install Manager
Department: Fireplaces
Reports To: Division Manager
FLSA Status: Salary
Location: Havana Location

Position Summary

Rio Grande Co. is looking for a Fireplace Install Manager who can lead our fireplace installation department and bring strong mechanical field experience to the team. We can teach the fireplace business, but we need someone who already understands field installation work, mechanical systems, venting, jobsite execution, crews, tools, trucks, safety, scheduling, and accountability.

The ideal candidate may come from an HVAC, heat pump, mechanical contracting, or field foreman background. This person should understand how mechanical systems are installed, how venting is planned and run, how crews should operate in the field, and how to manage work so it is done safely, correctly, and efficiently.

About Rio Grande Co.

Founded in 1893, Rio Grande Co. has proudly served the Denver and Rocky Mountain region for over 132 years. What began as a fuel and feed business has grown into a trusted distributor, fabricator, and building materials resource supporting construction projects across Colorado.

As a multi-generational, family-led company, members of the Peterson family – Erik, Elmer, Donald, and Bruce – have guided our growth and long-standing contribution to Colorado’s construction industry.

At Rio Grande Co., we build more than structures — we build teams, careers, and futures. What sets us apart:

• A family-founded culture that prioritizes people and relationships
• A workplace grounded in safety, respect, and accountability
• Transparent leadership and clear expectations
• Investment in employee development and training
• A commitment to doing the right thing for our employees, customers and communities

Key Responsibilities

• Oversee fireplace installers to make sure all installations are completed safely, efficiently, and according to manufacturer specifications, code requirements, and Rio Grande Co. standards.
• Learn Rio Grande’s fireplace products, installation standards, manufacturer guidelines, and inspection requirements.
• Bring mechanical field knowledge to the department, including experience with HVAC systems, heat pumps, venting, ducting, equipment layout, field coordination, and jobsite problem-solving.
• Manage approximately 15-20 installers, including daily performance, productivity, quality, safety, attendance, professionalism, and jobsite conduct.
• Oversee installer vehicles, tools, equipment, ladders, safety gear, and materials to make sure crews are properly equipped and accountable.
• Train new installers through in-house instruction, field training, ride-alongs, and jobsite coaching.
• Review previous day job photos, paperwork, trip sheets, and installation notes with installers to confirm quality, accuracy, and completion.
• Review same-day assignments with installers before they leave for the field and make sure arrival times are spaced appropriately to improve efficiency.
• Work with the scheduling team to review the daily and weekly install schedule for accuracy, routing, efficiency, crew capacity, and customer expectations.
• Conduct ride-alongs with experienced installers to evaluate field practices, improve install times, identify training needs, and make sure company standards are followed.
• Perform job walks for future projects and review plans, site conditions, venting paths, equipment locations, and installation requirements.
• Work with sales representatives, builders, customers, and internal teams to confirm job accuracy before installation.
• Perform pre-job and post-job checks to reduce mistakes, callbacks, warranty issues, and customer complaints.
• Assist with customer care issues related to fireplace installations, jobsite concerns, scheduling problems, product questions, and service follow-up.
• Help improve department processes, field communication, install quality, documentation, training, and accountability.
• Work with suppliers, manufacturers, inspectors, customers, and Rio Grande employees in a professional and practical manner.

Desired Background

The strongest candidate will likely have experience as one or more of the following:

• Fireplace install manager or senior fireplace installer
• Mechanical foreman
• HVAC foreman or lead installer
• Heat pump installation lead
• Mechanical contractor field supervisor
• Venting or ducting installation supervisor
• Construction field supervisor managing multiple crews

Required Qualifications

• Strong field leadership experience in mechanical, HVAC, heat pump, fireplace, or related construction work.
• Practical understanding of venting, mechanical layout, equipment installation, and jobsite coordination.
• Ability to manage installers, hold people accountable, and improve field performance.
• Strong safety mindset and attention to installation quality.
• Ability to read plans, review jobsite conditions, and identify potential installation issues before crews arrive.
• Comfortable working with customers, builders, salespeople, schedulers, suppliers, and installers.
• Willingness to learn fireplace products, manufacturer requirements, and Rio Grande’s way of doing business.
• Strong organizational and communication skills.
• Ability to manage vehicles, tools, equipment, and field assets.
• Valid driver’s license and ability to travel to jobsites as needed.

Preferred Qualifications

• Experience installing or supervising heat pump installations.
• HVAC, mechanical, or fireplace-related certifications.
• Experience managing 10 or more field employees.
• Experience with residential builders, commercial jobsites, or production installation work.
• Familiarity with gas fireplaces, venting systems, mechanical code, or manufacturer installation manuals.
• Experience improving field productivity, reducing callbacks, and building training programs.

 

What Success Looks Like

Success in this role means installers are prepared, trained, accountable, and doing the job right the first time. Jobs are scheduled properly, vehicles and tools are managed, paperwork and photos are reviewed, callbacks are reduced, and customers are handled professionally.

This person should bring structure to the department without overcomplicating it. They need to be comfortable in the field, respected by installers, practical with customers, and strong enough to hold people accountable when the work is not being done correctly.

Rio Grande Co. offers a competitive benefits package, including:

• 401(k) Plan
• Discretionary Employer Matching & Profit Sharing
• Paid Sick, Vacation, Jury Duty, and Bereavement
• Multiple medical plan options
• Dental and Vision insurance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Company-paid and voluntary life insurance
• Short-term and long-term disability coverage
• Accident and supplemental insurance
• Paid training and career development
• Employee Assistance Program (EAP)
• Other value-added employee benefits

Additional compensation may include performance-based bonuses or incentives, depending on role-specific goals and company performance.

Equal Opportunity Employer Statement

Rio Grande Co. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law, in accordance with Colorado Department of Labor regulations.

Application Information

This position will remain open until a sufficient pool of qualified applicants has been identified. Interested candidates are strongly encouraged to apply early.

At-Will Employment

This posting and job description do not create an employment contract or guarantee employment for any specific period. Employment with Rio Grande Co. is at will, meaning either the employee or Rio Grande Co. may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.