Program Manager, Dental Health Services, Dentist

Dental Health Services Program Manager

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

This is a grant-funded position.

Position Overview

The Dental Health Services (DHS) Program Manager role combines clinical operations oversight, management of personnel, and monitoring of performance metrics. Dental operations leader supervises clinical dental services, the clinical practice of dental providers and the delivery of dental services across programs. Supports day-to-day decisions while providing updates to divisional leadership. Provides patient care as assigned. Ensure compliance in accordance with the federal, state, and local laws; rules, and regulations; and policies, procedures, and guidelines of Harris County Public Health (HCPH).

Duties & Responsibilities

• Oversees clinical operations and supervises eight or more staff dentists. Also functions as a team member, providing direct patient care as assigned. Monitors staff to ensure strict adherence to all policies, procedures, and established protocols.
• Provides direction, guidance, and leadership to DHS program staff as it relates to the dental programs, operations, and functions. Directly oversees all program operations in the absence of the DHS Program Director. Assures delivery of dental care is consistent with dental provider certification and standards of care.
• Assures proper program personnel development and direction, including activities related to recruitment, selection, training, professional development, effective communication, evaluation, and discipline within DHS. Coaches and develops staff to support and encourage teamwork and employee engagement while ensuring maximum productivity, operational excellence, and efficiency of DHS.
• Oversees and monitors the day-to-day workflow and schedule of programs. Maintain standardization of dental programs and identify opportunities to improve clinical and non-clinical processes. Monitors progress toward successful achievement of DHS metric goals.
• Collaborates with administrative support team to ensure optimal function and customization of the electronic dental record incorporating changes when needed.
• Partners with DHS Program Director and department leadership to ensure efficient assessment, planning, and implementation of new dental programs and services according to established timelines.
• Works closely with the DHS Program Director to develop, administer and monitor the DHS budget. Develops justifications for budgetary recommendations and/or adjustments.

Harris County is an Equal Opportunity Employer. If you need special services or accommodations, please call View phone number on click.appcast.io or email View email address on click.appcast.io.

Requirements

Education:

• Doctor of Dental Surgery or Doctor of Dental Medicine from a dental school accredited by The Commission on Dental Accreditation (CODA)
• OR Graduated from dental school that is not CODA-accredited with: Completed training in an American Dental Association-approved specialty in a CODA-accredited education program that consists of at least two full time academic years of training as specified by the Council on Dental Education

Experience:

• At least three (3) years of experience in a supervisory role within a dental clinic environment.
• At least three (3) years of experience in a dental clinical setting as a practicing dentist.

Certifications/Licenses:

• Texas Dental License
• Drug Enforcement Administration (DEA) Registration
• Basic Life Support (BLS) for Healthcare Providers
• Valid Texas Driver's License (upon hire)

Knowledge, Skills and Abilities:

• Ability to employ excellent customer service while working with a diverse community and staff
• Excellent delegation and assessment skills
• Knowledge of the principles and practice of public health dentistry and community oral health programs
• Self-directed with a high degree of critical thinking, independent judgment, problem solving ability
• Strong written and oral communication skills, and ability to multi-task and adjust priorities as needed
• Proficient in MS Office Suite (Word, Excel, Power Point, Outlook, Teams) and Electronic Dental Record.

Core Competencies:

• Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
• Policy Development and Program Planning Skills: This competency focuses on developing, implementing, and improving policies, programs, and services that support effective public health strategies and improve community health outcomes.
• Communication Skills: This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
• Health Advancement Skills: This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
• Community Partnership Skills: This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
• Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.
• Management and Finance Skills: This competency focuses on managing human and financial resources, promoting equity and collaboration, and optimizing organizational performance to support effective public health programs.
• Leadership and Systems Thinking Skills: This competency focuses on aligning stakeholders, fostering innovation, and managing change to implement effective public health initiatives that strengthen community health.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY THE INFORMATION STATED ON THE APPLICATION WILL BE USED FOR CONSIDERATION.

General Information

Position Type and Typical Hours of Work:

• This is a full-time position.
• Monday through Friday, from 8am to 5 pm.
• Must be willing to flex work hours when required, including weekends.
• Able to travel within Harris County as needed

Work Environment:

• This position operates in both a professional & clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as standard dental equipment.

Physical Demands:

• This position operates in both a professional & clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as standard dental equipment.

Work Location:

• Harris County Public Health: Dental Health Services Program - 7457 Harwin Drive, Houston, TX 77036.

Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.