Ranger- Seasonal PT

Job Description

Job Description

Do you have outstanding customer service skills combined with a high level of attention to detail and excellent organizational skills? Do you thrive in a fast-paced team environment?

If so, you might be a great fit for a Part Time Seasonal Ranger role on our Guest Relations team! The Museum of Life and Science is one of the top science centers in the country with 84 acres of indoor and outdoor exhibit space that includes homes for butterflies, bears, wolves, and lemurs --right here in Durham.

This is a wonderful opportunity to work in a fun-filled Museum environment. A successful candidate has a keen interest in working with the public, works quickly, efficiently, and enthusiastically in a high-volume environment. The role also requires flexibility and a desire to learn and support our visitors and team members. Our Seasonal Ranger positions typically run up to six months. As our full and part time positions come open we love to consider our seasonal team members for those roles.

Responsibilities

• Facilitate positive and engaging experiences for guests in the Museum’s outdoor and indoor exhibit environments
• Interact with guests and share information regarding exhibits and native wildlife
• Provide guests with accurate information concerning prices, programs, directions, and other questions
• Monitor the Museum’s exhibit areas on a regular basis and handle guest concerns and emergencies
• Perform regular checks to ensure all cleanliness standards are met to provide a clean, welcoming, friendly environment for guests in all areas
• Greet and address groups and assist in the unloading of buses on site and off site
• Assist with parking control for special events and high-traffic days as needed
• Be available to assist with other guest relations needs, including support during emergencies
• Be collaborative by assisting across the team with training, shift flexibility and guest support
• Other job-related duties as assigned

Requirements

• At least one year of customer service experience
• Keen observation skills and desire to be proactive about guest needs and experience
• Strong interest in engaging children and adults of all ages through curiosity, discovery, inquiry-based, and social learning
• Willing and able to support the Museum's mission to spark curiosity and respect for nature and science
• Enthusiastic and engaging attitude
• Ability to respond appropriately to emergencies with provided training
• Able to work a flexible schedule including weekends and occasional evenings, must have ability to arrive to work on time and follow a schedule
• Able to work outside in extreme heat, extreme cold, and changing weather conditions
• Physically able to be on one’s feet for up to 8 hours per shift and walk distances of up to five miles on variable terrain per shift
• Able to lift up to 30 lbs. on a regular basis
• Valid US Driver’s license
• Availability to work weekends