Guest Service Attendant

Guest Attendant

Supervisor: Inn Director

Employee Status: Seasonal, Full or Part Time

Location: Onsite, Shelburne, VT

Start Date: July 6, 2026, applicants with availability through October 20, 2026 preferred

Pay rate: $16/hr + tips

Work Schedule: Morning (8AM-3:30PM) and Evening (2PM-9PM) shifts available daily

Who We Are

Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We believe that transformative learning experiences sow the seeds for a thriving and more just world. Our work seeks to create the space, spark the conversations, and share the stories to inspire educators, students, and learners of all ages to build a better future for everyone.

We realize our mission by integrating three key areas of activity: our programs, place, and products.

Who We're Looking For

We are seeking a friendly and dedicated Guest Attendant to join our team at the Shelburne Farms Inn. You are passionate about the Farm's mission and committed to providing exceptional service to our guests. You will be the first point of contact for visitors at the inn, ensuring a warm and welcoming experience.

What You'll Do

Guest Services

• Greet guests upon arrival and assist with check-in and check-out processes.
• Fulfill specific guest needs and requests pleasantly and efficiently.
• Provide valet services for arriving and departing guests
• Provide general information about the Inn and Farm to guests.

Operational Excellence

• Prepare guest rooms for the arrival of new guests (i.e. cheese plate, flowers, door tag, etc.).
• Check the public rooms for tidiness and general appearance continually throughout the day.
• Monitor tea service in the afternoon, assisting service staff when necessary.
• Monitor the temperature of the inn, carrying out all temperature-related tasks such as helping to warm or cool the spaces.
• Keep the employee areas of the Inn clean and orderly.
• Maintain weekly inventory for room/cottage guest supplies and alerting the Inn Director when an order is needed.

Mission Ambassador

• Uphold the values and mission of Shelburne Farms in all interactions by welcoming all.
• Share the story and work of Shelburne Farms with guests.
• Share programs and activities that are happening all across the Farm, along with ways to engage in the Farm's mission beyond programs or activities.

Core Qualifications

• Prior guest service experience.
• Flexibility to work evenings, weekends and holidays.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Additional Valued Qualifications

• Hospitality and other relevant management experience preferred
• Valid driver's license for valet parking.

Work Environment & Physical Demands

• Available for a seasonally demanding work schedule.
• Moving up and down 1 - 2 flights of stairs while carrying items weighing up to 40 lbs.
• Working in settings with limited air conditioned work environments depending on the location.
• Moving over uneven terrain.

Benefits

• Seasonal staff benefit summary here for 2026 benefits.

To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

In your application please include responses to the following questions. These are not meant to be a writing exercise but to introduce yourself in a meaningful way.

In your application, please include a response to the following:

• Are you available to work through October 20, 2026?
• Tell us about your unique characteristics and life experience that will help you thrive in this role.
• How did you hear about this role?

Shelburne Farms is an Equal Employment Opportunity Employer and we strongly stand against discrimination and harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need accommodations throughout the application process or have general questions, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io.