Assistant Store Manager

Assistant Store ManagerHolyoke, MA (Holoyke Mall (BX 10263))Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.Journeys is always looking for great people to join our team!To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.Meet and exceed store and personal sales goals and standards of performanceAssist in recruiting and hiring of high caliber employees with in-store needsAssist in training and developing a successful sales teamProvide feedback, coaching, and accountability to all employees by enforcing all company policies and practicesEnsure that all company initiatives are properly implemented and to the standard of the company directionRecognize talented staff and develop them for growth within the companySupervise and manage all aspects of daily store operations in Store Manager and Manager In Training's absenceSupervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training's absenceEffectively communicate all store needs to Store Manager and Manager In TrainingResolve customer issues effectivelyProvide a fun, full service experience to all customersComplete bank depositsUnderstand the Journeys culture and demonstrate it to the teamPrior retail management experience preferred6–12 months retail sales experienceExcellent interpersonal and customer service skillsDesire to succeed in fast-paced retail environmentWillingness to learnCompletion of all training programs leading up to Co-Manager position or equivalent trainingAbility to work 45 hours per weekAbility to work night and weekend shiftsAbility to climb, reach, bend, and lift up to 50 poundsStand for long periods of timeMust be at least 18 years of age** Age requirements for full-time employment may vary based on state