Leasing Consultant

Feel Seen at Thrive! Learn more about Ondina here: Pay Range $23 - $25 per hour Schedule Full-time; Thursday - Monday (9 am - 6 pm during weekdays, 10 am to 5 pm on weekends) Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work. Benefits 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday) Housing Discount may be available Employer matched 401k retirement plan Leasing & Renewal Commission eligible $0 premium medical, dental, and vision insurance effective 1st of the month following your start date Fully covered Long-term disability insurance for associates Fully covered life insurance policy for associates with supplemental life insurance options 24/7 Everyday Assistance Program (EAP) Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance Pet Insurance discounts Parking & Transit Commuter Benefits Annual professional development reimbursement Training opportunities and career progression/growth plans Company-wide parties and events Job Responsibilities Leasing Generates lease paperwork and other legal documents in line with local and federal laws and regulations. Strong focus on sales, closing ratios, and ensuring leasing team is meeting expectations. Trains and mentors leasing team on lease generation/execution, phone and email etiquette, and more. Greets prospective residents, shows the community, and performs leasing duties. Maintains a lease closing ratio at a level appropriate for the property and submarket. Responsible for maintaining awareness of and ensuring cleanliness of tour path, vacant units, and model units, in partnership with the maintenance team. Resident Relations Perpetuates a true sense of community Maintains positive customer relations. Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff. Inspects move-outs and vacancies, when requested. Must be knowledgeable of all phases of leasing and resident retention Marketing Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services. Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction. Administrative Answers and responds to phone calls and email communications in a timely manner. Updates required reports concerning move-out notices, activity, etc. on a daily basis. Organizes and files all applicable reports, leases, and paperwork. Proofreads all lease paperwork and processes move-ins and move-outs. Processes all security deposit move-out reports. Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed. General Performs any additional duties assigned by the Leasing Manager, Assistant Manager, Community Manager or Regional Manager Desired Qualifications 1+ year working in customer service 1+ year prior sales or leasing experience Basic computer skills with the ability to learn/navigate software systems Familiarity with affordable housing programs such as LIHTC, MFTE, Section 8 preferred Prior experience in property management or similar industry is a plus #J-18808-Ljbffr