Customer Service Representative

$43k - $44.7k

Creative Financial Staffing

Customer Service Representative

Hours: 12:30PM-9:00PM Location: On-site in Hudson, OH Schedule: MondayFriday Salary: $43,000 $44,700 depending on experience

Why This Opportunity Stands Out

Join a respected manufacturer and distributor committed to delivering exceptional customer experiences
Be part of a company that values service excellence, collaboration, and shared success
Work in an environment where your ideas, feedback, and contributions are genuinely appreciated
Enjoy a positive, team-oriented culture that promotes work-life balance and employee support

Key Responsibilities of a Customer Service Representative

Serve as a trusted point of contact for customers by providing outstanding support via phone, email, and chat
Assist customers with product and service inquiries, order processing, billing questions, and account support
Resolve customer concerns with professionalism, empathy, and a solutions-focused approach
Maintain accurate and detailed records of customer interactions and transactions
Partner with cross-functional teams to ensure timely resolution of customer needs and a seamless experience
Develop expertise in company products, services, and policies to provide informed and reliable support

Qualifications of a Customer Service Representative

Previous experience working in a call center preferred
Excellent problem-solving abilities and a customer-first mindset
Highly organized with the ability to prioritize tasks and thrive in a fast-paced environment
High school diploma or equivalent required; additional education is a plus

Creative Financial Staffing

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Vacancy posted 2 days ago

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