Facility Liaison

Signature HealthCARE

Welcome to Signature Healthcare of Muncie, it is a 185-bed facility. It is our mission as a family-based organization to revolutionize the long-term care industry through a culture of patient centered healthcare services, personalized spirituality, and real quality of life initiatives. The vision, to radically change the landscape of long-term care forever. Through education and empowerment, we earn the trust of every patient, family member, and the community we serve.

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

How You Will Make a Difference

• Conduct on-site evaluations of patient referrals and complete daily sales calls on target market and referral sources.
• Represents one facility.
• Responsible for identifying needs of the patients/families and directing referrals to facilities.
• Make daily sales calls per business development plan targets and goals, to include entering into the Customer Relations Management system.
• Generate referrals for facilities to support their census and quality mix goals.
• Assist with development and execution of strategic and development plans to include: analyzing the local healthcare systems to identify market opportunities; marketing our facilities' core competitive advantages; building a core selling message; and coordinating selling strategies and tactics with our facilities.
• Conduct on-site patient evaluations in a timely manner after receiving inquiries with appropriate follow up.
• Develop and maintain a positive working relationship with facility staff to identify and support their needs.
• Conduct bedside sales to determine transitional needs and provide education with the patient/family regarding facility services and admissions standards.
• Collaborate with facility to understand and operationalize census and quality mix goals and referral process expectations.
• Identify the needs of the target market and represent the facilities at community partner meetings.

What You Need to Make a Difference

• Minimum of two (2) years' experience with outside direct sales; healthcare preferred.
• Two (2) years sales and/or marketing experience a plus and case management experience preferred.
• Must understand long-term care business, including census and quality mix goals and referral expectations.
• Demonstrated intermediate to advanced skills in Microsoft Office Suite.

Our Exceptional Benefits Package and Signature Perks Include the Following and More!

Our exceptional benefits and Signature Perks are designed to support your health, wealth, and well-being, including:

• Medical, Dental & Vision Coverage
• First Stop Health Virtual Healthcare
• 401(k) & Roth 401(k)
• Company-Paid & Voluntary Life Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO) & Holiday Incentive Pay
• Tuition Reimbursement & Tuition Discounts with Select Universities
• Student Debt Assistance (eligible SNF RNs & LPNs)
• Uniform Allowance
• Partner Perks Discount Program
• Perfect Attendance Program
• Pay Advance & Next Day Pay
• Employee Assistance Program (EAP)
• Support Beyond Benefits with VitalLink and the Signature Inspire Foundation

At Signature HealthCARE, our team members are empowerednot just encouragedto use their talents and abilities to solve problems. Our culture is built on three pillars: Learning, Spirituality, and Intra-preneurship.

Each pillar has dedicated initiatives that strengthen our culture and create opportunities for growth.

Come see what the revolution is all about!

Signature HealthCARE is an Equal Opportunity/Affirmative Action Employer. We are committed to creating an inclusive workplace for all applicants and stakeholders.

Signature Healthcare of East Louisville