Customer Service representative
Experis
Customer Service III
Location: 675 North Field Drive, Laek Forest, IL
Pay Range: $21.40/hr W2
100% Onsite
Mon - Friday (9:00am - 05:30 pm)
Qualifications/Responsibilities
- 3-5 year of experience is required and a 4-year equivalent college degree.
- Takes inbound/outbound calls and emails to provide information to health care customers.
- Utilizes a database to retrieve customer or company information.
- Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
- Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
- Can organize and handle calls and emails with speed and accuracy.
- Can work with complex computer applications and resource materials.
- Must be able to multitask and use critical thinking skills.
- Must have proven skills in the following PC software products Microsoft software suite (Excel, Outlook, Word, Teams.
Nice to have
- Preferred having SAP or some ERP experience and some background in the healthcare industry.
Vacancy posted 2 days ago
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