Medical Assistant Patient Care Coordinator

Care Coordinator (WFH - US) **Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Job Title: Care Coordinator Work Environment: Work From Home with a HIPAA-compliant home office Hourly Rate by Work Location: The hourly ranges listed represent the anticipated pay range for this position in each applicable state. Individual offers will be based on factors including job-related skills, experience, education, certifications, internal equity, and applicable state and local laws. Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a Care Coordinator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions. We’re looking for a compassionate, patient-centered Care Coordinator to manage a panel of patients and provide health coaching through monthly outreach. You thrive in fast-paced environments, are comfortable navigating multiple technology platforms, and are passionate about helping patients achieve better health outcomes. Patient Outreach & Health Coaching Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. Maintain call quality standards through consistent engagement and professional communication in every patient interaction. Care Coordination & Collaboration Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. Support care coordination goals by staying on schedule with monthly outreach targets. Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes. Document all patient interactions in real-time using the care coordination platform. Maintain accurate, real-time documentation to support care coordination goals. Requirements Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C). Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting. Experience with Electronic Medical Records (EMRs) and strong computer navigation skills. Proficiency in multiple technology platforms and ability to navigate complex systems. HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability. Experience in care coordination, chronic care management, or behavioral health integration. Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms. Previous experience managing large patient panels (200+). Bilingual capability (English and Spanish preferred). Benefits & Perks Paid Time Off + Company Holidays. Medical, Dental, Vision Insurance. Complimentary Life Insurance. Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. Employee Assistance Program including mental health resources. Company-provided equipment (laptop, monitor, headset, etc.). Work Schedule & Environment 100% WFH with a Monday–Friday schedule—no weekends or late nights. High-speed broadband internet and private home workspace required Private workspace for compliance with HIPAA privacy laws. Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Cosan Group