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Sr. Customer Care Associate (Home Health)

$1,050 per week

HiredFirst

Job Description

Job Description

Sr. Customer Care Associate – Home Health (Contract)

Location: Kailua, HI 96734
Contract Dates: May 11, 2026 – August 9, 2026 (13 weeks )
Pay: $1050/week

Schedule:
  • Monday–Friday

  • 8:30 AM – 5:00 PM (8-hour shift)

  • 40 hours per week

  • Onsite position

Position Summary & Responsibilities:
  • Provide administrative support for Home Health patients and department

  • Handle inbound calls from members and healthcare providers

  • Assist with claims, referrals, and pre-certification processing

  • Verify eligibility and benefits for various health plans

  • Enter, update, and maintain accurate records in system

  • Research and route claim issues for resolution

Requirements:
  • High school diploma/GED preferred

  • Associate degree or equivalent experience preferred

  • Minimum 2 years relevant administrative/customer service experience preferred

  • Strong computer, phone, and organizational skills required

Vacancy posted more than 2 months ago
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