Infrastructure and Cybersecurity Engineer

Job Title: Infrastructure & Cybersecurity Engineer

Reports To: Director, Infrastructure and Cybersecurity

Employment Type: Full-time

Workplace Type: Remote

The Celito Team

Celito is a tech-enabled life sciences focused company delivering standardized platforms and accelerators that help biotech organizations streamline operations, reduce risk, and scale from early research through commercialization.

Job Overview

As an Infrastructure & cybersecurity Engineer, you will be responsible for designing,

implementing, maintaining, and optimizing the organization’s IT infrastructure (on-premises

and cloud environments, networks, servers, storage, and end-user systems) to ensure high

availability, performance, and reliability across Celito’s client environments. You will evaluate

and deploy technology solutions, manage cloud platforms, and drive infrastructure

modernization initiatives aligned with client and business goals. You will also ensure that

infrastructure is built and maintained with security best practices in mind, supporting

compliance with regulatory requirements and incorporating appropriate controls into the

technology stack. You will be a strategic technical leader, mentoring team members while

partnering with other leaders to advance infrastructure capabilities and operational excellence

across the organization.

Responsibilities and Duties

• Design, implement, and manage comprehensive IT infrastructure solutions tailored to

the needs of Celito’s clients, including standardized processes for system provisioning,

configuration management, performance monitoring, capacity planning, and lifecycle

management.

• Architect and deploy scalable, highly available infrastructure solutions including server

environments, networking, storage, and cloud platforms to meet evolving client

requirements.

• Evaluate and recommend IT solutions for projects, offering insights into systems,

hardware, and software that align with client goals.

• Plan and execute infrastructure projects end-to-end, including data center builds, cloud

migrations, and platform upgrades, ensuring on-time delivery and minimal business

disruption.

• Monitor and benchmark server, and cloud performance, proactively identifying

bottlenecks and implementing improvements to meet or exceed established SLAs and

performance metrics.

• Design and implement robust disaster recovery, business continuity, and backup

strategies to ensure data integrity and rapid recovery across client environments.

• Support and maintain core infrastructure solutions including backup systems, email and

productivity platforms, endpoint management, mobile device management (MDM), and

identity and access management systems, ensuring reliability and operational

continuity.

• Develop and maintain infrastructure runbooks, operational playbooks, and escalation

procedures to ensure consistent, efficient responses to system incidents and outages.

• Collaborate with internal teams, clients, and external technology partners to ensure

timely delivery of infrastructure services, maintaining service level agreements and

meeting contractual requirements.

• Serve as a trusted infrastructure advisor to clients, ensuring technology architectures

are designed for scalability, resilience, and operational efficiency, with security best

practices embedded throughout.

• Develop and deliver technology onboarding and training programs for clients, providing

knowledge transfer on infrastructure platforms, tools, and operational best practices.

• Manage and support on-premises and cloud-based IT infrastructure components such as

virtual server environments (VMware, Hyper-V), SAN/NAS storage, Windows Active

Directory, DNS, DHCP, AWS, Azure, Google Cloud, and Microsoft 365 environments,

tailored to operational needs.

• Maintain detailed asset inventories, assist in audits, and manage the life cycle of

technology assets, from acquisition to decommissioning.

• Manage user accounts and enforce security policies, including password policies and

access controls.

• Coordinate with vendors for procuring and managing technology solutions, ensuring

that equipment meets the needs of the business.

• Escalate critical issues to management as necessary, ensuring prompt resolution and

minimal impact on operations.

• Work in alignment with Pacific Standard Time (PST) to meet the operational demands of

Celito’s clients, with flexibility for night and weekend support as required.

• Perform other duties as assigned

Qualifications

• 5+ years designing, deploying, and managing enterprise IT infrastructure, including onpremises,

cloud, and hybrid environments.

• Hands-on experience with virtualization platforms (VMware, Hyper-V), SAN/NAS storage

systems, Windows Server, Active Directory, DNS, DHCP, and cloud IaaS/PaaS services

across AWS, Azure, and Google Cloud.

• Strong technical background in systems administration, network engineering, and cloud

architecture, including experience with server technologies, cloud-based SaaS

applications, and IaaS platforms such as AWS, Azure, and Google Cloud.

• Demonstrated experience with disaster recovery planning and execution, backup and

recovery technologies, business continuity strategies, and infrastructure documentation

and change management processes.

• Excellent organizational, communication and customer service skills with active-listening

skills.

• Strong knowledge of networking fundamentals would be a plus; including LAN/WAN,

SD-WAN, VLANs, routing protocols, firewalls, load balancers, and network monitoring

tools, with experience implementing and troubleshooting complex network

environments.

• Knowledge of regulatory and compliance requirements relevant to the biotech industry

(CCPA, SOX, GxP) is a plus; relevant infrastructure certifications (AWS, Azure, VMware,

CCNA/CCNP) are highly desirable.

• Experienced with implementing, managing, and supporting the following technology

platforms: (or equivalent expertise)

o Cloud Services: VM instances, VPC configuration, Transfer Family (SFTP), IAM

(Identity & Access Management), cold/warm storage, blob storage, S3 buckets,

and related managed services across AWS, Azure, and GCP

o Identity management & SSO: Microsoft EntraID, Okta

o Email/Productivity: Microsoft 365, Google Workspaces

o Email/Productivity: Microsoft 365, Google Workspace, Mimecast, Proofpoint

o Endpoint Management & Security: Intune (MDM/MAM), Jamf, Kandji, Microsoft

Defender, Crowdstrike

o MDM: Intune (MDM/MAM), Jamf, Kandji, Addigy, Workspace One,

o Monitoring & ITSM: Auvik, PRTG, Datadog, ServiceNow, SolarWinds, or similar

platforms

o Data Backup and Recovery: Druva, Backblaze, Cloudally, Veeam

o SASE/DLP: Zscaler ZIA, ZPA, DLP

o Networking: Meraki, Cisco (Firepower, ASA, Catalyst), PaloAlto Networks,

SonicWALL