AI-Driven Customer Support Leader (SaaS)
ClearGov
ClearGov is seeking a Senior Manager, Customer Support to lead and optimize our technical support team. The role includes mentoring team members, managing ticket workflows, and ensuring customer satisfaction with accurate solutions. The ideal candidate will have experience in a B2B SaaS environment, strong leadership skills, and a passion for customer service. This position is crucial for driving improvement based on customer feedback and enhancing operational efficiency. #J-18808-Ljbffr ClearGov
- ClearGov is seeking a Senior Manager, Customer Support to lead a high-performing technical support team in Maynard, Massachusetts. You'll be... ...service delivery. The ideal candidate will possess 5+ years of SaaS technical support experience, strong leadership skills, and a...Suggested
- Mass Digital Health in Marlborough, Massachusetts, is seeking an Elite Support Manager to lead technical support for global healthcare customers. This role demands over 7 years in support or operations with a focus on healthcare technology. The manager will ensure responsiveness...Suggested
- ...Allego is a high growth SaaS company headquartered... ...greater Boston area and a leader in modern revenue... ...prepared to perform in every customer interaction. By... ...truly global organization supporting customers across regions... ...detail-oriented and quality driven ~ Mobile savvy with...SuggestedFull timeTemporary workWork at officeFlexible hours
- ...Sciences team as CMC dossier leader and you’ll contribute to the CMC... ...‑edge digital tools and AI‑powered solutions to transform... ...Company Information We’re an R&D‑driven, AI‑powered biopharma company... ...CMC team member, ensuring data supports expedited pathways to clinic and...Suggested
$85.05k - $116.55k
Citizens Bank is seeking a Branch Manager in Acton, Massachusetts, to lead and inspire a team dedicated to exceptional customer experiences. The role involves spearheading branch performance, fostering a customer-centric culture, and ensuring outstanding colleague and...Suggested$141.7k - $179.4k
...This role is a critical technical liaison between Cisco and its customers, specializing in the quality assurance, failure analysis, and... ...partners to ensure product reliability, optimize performance, and support Cisco’s leadership in coherent pluggable optics. Key...Full timeTemporary workLocal areaFlexible hours- ...in Sudbury, Massachusetts, to oversee team activities ensuring operational excellence and compliance. The role includes managing customer interactions and driving sales performance. The ideal candidate should have a HS diploma and at least 2 years of relevant experience...Work at office
- ...Many of our employees came from retail, office administration, customer service, hospitality, restaurants, reception, and cashier... ...are organized, dependable, and enjoy working with people and supporting a team, we will train you. No experience is needed. Our...Weekly payWork at office
$16 - $16.5 per hour
...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store... ...experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...looking for a Senior Manager, Customer Support with a passion for learning, a... ...technical support team. Drive an AI‑first mentality. Critical Skills/Experience SaaS Experience: 5+ years of... ...Accounting. Experience managing leaders & individual contributors. Technical...Remote jobTemporary workLocal areaFlexible hours
- Join our group of accomplished leaders in the healthcare sector and... ...MA Role Overview The Elite Support Manager is a mission‑critical... ...for ensuring Persivia’s global customers—health systems, ACOs, payers,... ...experience for Persivia’s AI‑driven healthcare intelligence platform...Full time
$70k - $85k
...manage lead flow, own lead scoring, and ensure campaign attribution integrity. The ideal candidate has 2-4 years of experience in a B2B SaaS environment along with strong HubSpot and Salesforce skills. This position offers a hybrid work arrangement and a competitive salary...$113k - $211k
...intelligence that helps our customers achieve success and shape the... ...America, Europe, and India, supporting a growing global client base... ...of outcomes, bringing a data-driven and quality-first mindset to... ...technical domains. Exposure to AI/ML initiatives, data platforms...Remote workFlexible hours$18.25 - $22.25 per hour
...parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment... ...job. It feels like connections, between customers, teams, and families. Caring, teamwork,... ...reinforcement and appreciation. Support store team with Asset Protection through...Hourly payPart timeLocal areaNight shiftDay shift- Whole Foods Market is seeking a Supervisor to support the Customer Service & E-Commerce programs in Sudbury, Massachusetts. In this role, you will lead processes supporting both customer service and online orders, focusing on safety and team productivity. Responsibilities...Full time
- TJ Maxx is seeking a customer-focused leader to oversee store operations while ensuring an exceptional customer experience. The role involves managing a team of Associates, promoting loyalty programs, and maintaining a clean store environment. Excellent communication skills...
$26 - $36 per hour
Overview The Primary Care IT Support Lead serves as the single point of contact for all HealthDrive... ...to Clinical Informatics for clinically-driven questions, and management of the vendor... .... Experience supporting third-party SaaS/web-based applications. Familiarity with...Hourly payWork at office- ...passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers... ...services. The Senior Product Manager I, AI/ML Products is a key individual... ...This role requires strong expertise in AI-driven product development, a strategic mindset,...Flexible hours
- Stop & Shop in Framingham, Massachusetts is seeking a Customer Service Manager to oversee operations of customer service departments, including Front End and Online Pick-up. The role demands effective leadership, community engagement, and maintaining compliance with regulations...
$24 - $26 per hour
Community Based Day Supports Program Coordinator Hourly Rate $24.00 - $26.00 per hour Develop and implement community-based plans for members to increase employability and community skills. Coordinate daily schedule assignments and research new community activities and...Hourly payTemporary workImmediate start- Human Services Management Corporation is seeking a Community Based Day Supports Program Coordinator in Concord, Massachusetts. This role involves developing community plans, coordinating schedules, and ensuring safe transportation for individuals while promoting their...Hourly pay
$19.25 per hour
...is seeking a Counter Sales Associate in Framingham, MA. This role involves providing exceptional service to retail and wholesale customers regarding auto parts. Candidates should have strong communication skills, be eager to learn about automotive products, and possess...Hourly pay- TD Bank à Sudbury, Massachusetts, recherche un superviseur pour diriger une équipe d'experts en conseils et services. Le candidat idéal aura un minimum de deux ans d'expérience en service client, des compétences en communication efficaces, et sera responsable de l'excellence...
- ...Administrative Support Coordinator The Administrative Support will provide administrative support to all managers. These responsibilities... ...next day Answer inbound phone calls Ability to handle customer issues Contact vendors on inbound damage or replacement...Hourly payFor contractorsWork at officeRemote workMonday to FridayShift workNight shiftAfternoon shift
- ...leading healthcare technology company is looking for an Elite Support Manager to lead their global support team. This role demands exceptional... ...will manage support operations for U.S. and Middle Eastern customers and create a culture of excellence within the support team....
$16 per hour
..., a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !Overview:As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service...Hourly payPart timeFlexible hoursNight shiftEarly shift- The Paper Store is seeking a Manager, Integration & Development in Acton, MA. The ideal candidate will lead the integration platform design and implementation, ensuring seamless communication across systems while reducing reliance on external vendors. This role requires...3 days per week
$146.25k - $181.5k
Lead AI Opportunity Development page is loaded## Lead AI Opportunity... ...: BJ's Club Support Center Marlborough, MA #5997posted... ...role works closely with business leaders, product managers, data teams,... ...We Are**BJ’s Wholesale Club is driven by a powerful purpose: we take...Weekly payWork at officeRemote workMonday to FridayFlexible hours- ...Specialist to ensure smooth onboarding and deployment experiences for customers in healthcare systems. This role involves leading... .... clients. The position is vital for driving customer success with Persivia's AI-driven solutions. #J-18808-Ljbffr Mass Digital Health
$17.5 - $30.2 per hour
Whole Foods Market IP. L.P. seeks a Supervisor in Sudbury, MA to support Customer Service & E-Commerce programs. In this role, you'll oversee the checkout experience and grocery deliveries, ensuring quality and safety while maintaining team productivity. You'll also be...Hourly pay
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