Returns Coordinator

Job Details

Time Type: Full time & Remote

Job Family Group: Market Operations

Job Description Summary

Position Summary: The Returns Coordinator will be responsible to track all invoices, scanning in Synergy, prepare documents for the Credit Department and process returns in the warehouse. Follow all returns procedures created and maintain back up documentation for transactions. Returns will also include beer keg returns to vendors. They will ensure the accuracy of physical inventory pertaining to returns. Create invoices for beer keg vendor returns and track customer keg credits. Understand doc flow and resolve discrepancies in a timely manner.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Job Responsibilities

• Act as liaison between warehouse and finance to duly communicate efforts of warehouse returns and financial impacts.
• Compile delivery tickets daily from Driver Check In and scan into Synergy.
• List missing invoices daily against manifest by route and follow up with Driver Check In within 24 hours to ensure they are located.
• Prepare invoices with checks for Credit Department daily. This includes keeping in route order, checks with corresponding invoices, back up for checks attached properly and making a list of missing invoices as well as their status.
• Also, reviews invoices for dual signatures.
• Create and maintain a keg return worksheet to track kegs daily.
• Send to Finance to upload with Winshuttle to release credits in SAP.
• Ensures returns in SAP are processed following appropriate procedures.
• Delivery ticket notifications made by customer and the time of Driver Check In should be clear and concise.
• Any discrepancies should be brought to the Director of Finance immediately.
• Create keg return invoices in SAP and schedule for pick up.
• Work with warehouse to have kegs prepared and ready for pick up weekly or consistent basis to eliminate any back up.
• Run reports to validate accuracy of returns processed.
• Liaison with Credit Department for any discrepancies.
• Interface with union and nonunion warehouse associates to complete daily tasks and return related issues.
• Maintain accurate contact information for vendors and update as needed.
• Assist with gathering information for audit purposes.
• Maintain a safe and clean working environment by complying with procedures, rules and regulations.
• Contribute to team effort by accomplishing related results as needed.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications

• High School diploma or its equivalent, preferred Education and/or experience necessary.
• Minimum 2 years warehouse experience in maintaining and overseeing inventory and applications related to maintain inventory integrity.
• Ability to input, retrieve and analyze data.
• Time management skills necessary.
• SAP experience a plus.
• Proficient PC skills using MS Office and other various computer systems (SAP a plus).
• Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.
• Ability to multi-task, work independently and/or within a team, pays attention to detail and meet deadlines.

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience.

Compensation & Benefits

Compensation: $23.26 - $26.75/Hr.

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan - -

Equal Opportunity, Culture & Values

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call View phone number on click.appcast.io and let us know the nature of your request and your contact information. We’re driven to be the industry leader in every way, including how we treat our associates. Which is why we’ve built a people-centric, relationship-driven culture designed to maximize career advancement, a sense of belonging, and wellness. Focused on enhancing every aspect and phase of your career, the Breakthru experience includes our commitment to your growth, belonging, and wellness. Breakthru Beverage is a family-owned and operated company with operations across the U.S. and Canada, and more than $8 billion in annual sales driven by a team of 10,000 associates. We deliver world-renowned brands to the doorsteps of North America’s retail, bar and restaurant businesses.