Medical Assistant II

THIS POSITION REQUIRES A CANDIDATE THAT IS BILINGUAL IN SPANISH/ENGLISH - MUST BE FLUENT IN BOTH.

OFFERING A $1000 SIGN ON BONUS FOR NEW MEDICAL ASSISTANT/MEDICAL RECEPTIONIST HIRES! Sign on bonuses are reserved for external new hires and are not eligible for internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment

PRIMARY FUNCTION

Perform quality team-based patient care under the direct supervision of a clinician for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports clinician and care management teams in the maintenance of chronic disease management, examination, and treatment of pediatric patient population.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

• Perform all MA I duties with increased independence and accuracy.
• Prioritize patient flow and support management of clinic operations to minimize delays.
• Perform venipuncture and advanced specimen collection; ensure proper labeling and processing.
• Administer medications and vaccines with minimal supervision following protocols.
• Conduct advanced testing and screenings (EKG, spirometry, PPD placement).
• Provide detailed patient and caregiver education on treatments, medications, and vaccines.
• Coordinate referrals, pre-authorizations, and follow-up care.
• Support inventory management by restocking and tracking supplies and vaccines.
• Ensure accurate documentation and compliance in EMR.
• Assist with minor procedures under clinician direction.
• Support onboarding and training of new staff on workflows and tasks.
• Participate in quality improvement and performance initiatives.
• Troubleshoot routine workflow or equipment issues and escalation as needed.
• Monitor compliance with infection control and safety standards.
• Support cross-functional coordination across clinic roles.
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION:

• High School Diploma or equivalent required.
• Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
• Experience may be commensurate with education.

EXPERIENCE:

• Minimum 2 years of Medical Assistant experience with MA Diploma/Certification in healthcare setting preferred.

LICENSURE/CERTIFICATION

• MA Diploma/Certification required.
• Active BLS certification required.
• Upon hire, and for the duration of the employment period driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families.
• Maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.t
• Knowledge of basic medical terminology, and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize and organize.
• Ability to communicate clearly both written and verbally.
• Critical thinking includes emergency situations.
• Proficiency in electronic health recordkeeping systems.

TYPICAL WORKING CONDITIONS

• Patient-facing
• May rotate working in the office and remote/telework.
• Direct patient care.
• 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
• Designated Medical Assistant float staff will be assigned to multiple designated office locations as applicable.
• Indoor Work
• Excessive Noise
• Operating Computer
• Exposure to Hazards
• Extreme Temperatures
• Reach Outward
• Manual Dexterity
• Reach above Shoulder
• Lift/Carry 20 lbs. or less.
• Push/Pull 41-200 lbs.
• Sitting
• Walking
• Crawl
• Squat or kneel.
• Bending

OTHER PHYSICAL REQUIREMENTS

• Vision
• Sense of sound
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE)

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.