Marketing Manager

Chick-fil-A Oregon (OH) – Marketing Manager

A Marketing Manager at Chick-fil-A Oregon supports restaurant growth by building local brand awareness, strengthening community relationships, and increasing catering sales. This role combines planning, relationship development, sales execution, and hands-on support.

The Marketing Manager coordinates community outreach, partnerships, events, digital content, catering lead generation, order details, execution, and follow-up. This role collaborates with the Marketing Director, Shift Leaders, and Team Members to deliver organized campaigns and remarkable catering experiences.

The Marketing Manager turns marketing and catering plans into measurable sales growth, strong community partnerships, and consistent guest experiences while working closely with the Marketing Director and restaurant leaders.

Availability & Role Requirements:

• Minimum Full-Time Availability: 32+ hours a week
• Be available for early mornings, evenings, Saturdays, community events, and catering support as business needs require
• Valid driver's license, reliable transportation, and ability to lift 50 pounds for catering and event support
• Ability to be on your feet for extended periods of time
• Willingness to become ServSafe certified

Compensation:

• $20-24

Exact compensation depends on availability and experience.

Reports to: Director & Operator.

Our Vision: To glorify and honor God by being Oregon's most caring organization, where guests feel at home, team members flourish into leaders, and our community grows stronger.

Our Values:

• Servant Leadership – We lead by example and put others first.
• Integrity - We do what is right, even when no one is watching.
• Dignity and Respect - We treat every person with dignity, kindness, and respect.
• Growth and Excellence - We embrace feedback, overcome challenges and take ownership.

Our Guest Experience:

• Hospitality Always - We put the guest at the center of every decision and create experiences defined by warmth, kindness, and genuine care. Our hospitality extends beyond the four walls of the restaurant, and every Team Member is empowered to deliver Second Mile Service that makes each guest feel valued and welcome.
• Uphold the Legacy - We honor the Chick-fil-A legacy through disciplined stewardship of our restaurant, our standards, and our responsibilities. We carry that legacy forward by creating a safe, clean, and well-maintained environment where every detail reflects our commitment to excellence.
• Serve with Excellence - We take pride in serving every guest with our very best. Through intentional preparation, teamwork, and attention to detail, we serve food that is fresh, accurate, timely, and worthy of the trust our guests place in us.

What you will be doing:

• Execute local marketing and catering plans aligned with restaurant goals, brand standards, and the thematic goal
• Build and maintains annual and quarterly marketing calendars
• Manage and grow catering sales and manages the client journey from inquiry through post order follow-up
• Coordinates marketing assignments and support Shift Leads and Team Members involved in campaigns and catering
• Build relationships with local businesses, schools, and community partners
• Track performance through scorecards and leads monthly marketing and catering reviews
• Execute local and market campaigns, events, partnerships, and digital content
• Coordinate sales goals, forecasts, staffing, and catering readiness with restaurant leaders
• Ensure catering orders are accurate, timely, safe, and well-presented
• All other tasks as assigned

Qualifications:

• Must be eligible to work in the United States
• Leadership or supervisory experience required; marketing, sales, catering, or business development experience preferred.
• Strong written, verbal, presentation, and relationship-building skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Dependable and punctual.
• Comfortable managing sales, catering details, budgets, timelines, and reporting.
• Good organizational skills and ability to delegate and follow through.
• Strong alignment with Chick-fil-A Oregon values.

Key Performance Indicators:

• Catering Sales Growth
• Qualified Catering Leads and Conversion Rate
• Average Catering Order Value and Repeat Business
• Community Partnerships and Outreach
• Marketing Campaign Performance and ROI
• Local Brand Awareness and Digital Engagement
• Catering Accuracy, Timeliness, and Guest Satisfaction
• Marketing Team Quality and Development

Benefits:

• Flexible scheduling
• Closed on Sundays
• Leadership development and advancement opportunities
• Scholarship opportunities twice a year
• Employee meal
• Health, dental, and vision insurance options

Growth Path:

Manager → Director

Location:

Chick-fil-A Oregon (OH)

2850 Navarre Avenue, Oregon, OH 43616

Work schedule:

• Weekend availability
• Day shift
• Night shift
• Overtime

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training