Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, bring your personality, worth ethic, and drive - we'll provide the opportunity to build a rewarding career in insurance.  

ABOUT THE AGENCY:
We Work Hard. We Play Hard. And Yes… We Have an Office Dog. ????

We take our business seriously—but we don’t believe you have to take yourself seriously all the time.

Our agency is fast-paced, competitive, energetic, and fun . We work hard, chase goals, celebrate wins, and believe that coming to work should be something you actually enjoy. We want people who bring energy to the office, enjoy a little friendly competition, and aren’t afraid to have some fun while getting results.

ROLE DESCRIPTION:
As Account Representative for Brian Bartko - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.