Customer Service and Dispatch Rep.
$24 per hourOasis Plumbing, Heating & Cooling
Hybrid Dispatcher / CSR Oasis HVAC – Chicago, IL $24/HR | Hybrid Schedule | Full-Time Location: 5736 N Western Ave, Chicago, IL 60659 Oasis HVAC is looking for a Hybrid Dispatcher / CSR to help support our growing service department. This role combines customer service, scheduling, and dispatch responsibilities in a fast-paced home service environment. This position offers a hybrid schedule:
- Thursday & Friday – In Office
- Saturday, Sunday & Monday – Fully Remote
- Answer inbound customer calls professionally and efficiently
- Schedule service appointments and manage dispatching
- Coordinate technician routes and communicate schedule updates
- Assist customers with questions and appointment needs
- Maintain accurate notes and job information in the system
- Help manage weekend and after-hours scheduling needs
- Previous dispatching and/or CSR experience preferred
- Strong communication and multitasking skills
- Ability to stay calm in a fast-paced environment
- Reliable home office setup with stable internet for remote shifts
- Strong customer service mindset
- Experience with ServiceTitan or similar software is a plus
- $24/hour
- Hybrid work schedule
- Full-time stable position
- Growing company with advancement opportunities
- Team-oriented environment
#ILTRADES
Vacancy posted 8 hours ago
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