Resort Housekeeping Dispatcher - (Bilingual) Sedona Summit Resort

Join Our Team at MasterCorp, Inc.

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

What We Offer You

• Starting at $19.00 per hour
• Refer A Friend Bonus Potential
• Immediate hire – Full-time and part-time positions available
• Paid training
• Benefits package including: Medical, Vision, Dental, Paid Time Off
• Opportunities for growth and career development

Position Overview: Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer and coordinate all phone and radio calls.
• Delegate tasks between employees equally.
• Record lost and found items and ensure safe storage.
• File daily paperwork.
• Maintain a sense of urgency so units are turned on time.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Experience and Education Requirements:

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means.
• Proven experience with operations of office equipment.
• Basic computer knowledge.
• Skilled performing multiple tasks at once.
• Skilled with making appropriate decisions.
• Proven planning and scheduling capabilities.
• Ability to read, write and do basic math.
• Must be available to work weekends and holidays.

Physical Requirements: This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.