General Manager

Playa Bowls General Manager Opportunity

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.

We offer competitive pay, employee benefits, advancement opportunities, and a fun environment. We also provide Playa discounts for our employees.

As the General Manager, you will be doing a variety of tasks including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

You'll check products to ensure consistency, palatability, and flavor conformity. You'll investigate and resolve complaints regarding food quality, service, and accommodations. You'll schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. You'll monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented up to Company standards.

You'll monitor budgets and timesheets. You'll schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation. You'll monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities. You'll keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

You'll establish and evaluate standards for personnel performance and customer service. You'll review work procedures and operational issues to determine ways to improve service, performance, or safety. You'll perform some food preparation or service tasks such as clearing tables, re-stocking, and serving food and beverages when necessary. You'll maintain food and equipment inventories and keep periodic inventory records.

You'll organize and direct worker training programs, resolve personnel matters, hire new staff, and evaluate employee performance in dining facilities. You'll order and purchase equipment and supplies. You'll assess staffing needs, and recruit staff using ADP Recruitment platform. You'll arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control.

You'll utilize point of sale cash register. You'll count money and make bank deposits. You'll fill out business or government forms, maintain records, reports, files and safety reports. You'll adhere to Company opening and closing procedures and maintain accompanying records.

You'll bring knowledge of customer service, administration and management, supply chain, personnel and human resources, sales and marketing, communication, active listening, critical thinking, mathematics, monitoring, equipment maintenance, operation, monitoring and control, and operations analysis.

Our mission is to inspire and support our communities one bowl at a time. Our values are Real Deal, Playa Passion, Powerhouse, Big Wave Chaser, and Dawn Patrol.