Hotel Front Desk Attendant

Front Desk Attendant

The Hamilton Turner Inn is looking for a Front Desk Attendant to provide exceptional customer service to our guests.

A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. We are looking for candidates with second shift availability.

Job duties include:

• Greet and interact with guests in a warm, friendly and professional manner.
• Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.

What would make you successful in this role?

• Passion for hospitality
• Motivated to enhance the guest experience
• Ability to work with a team
• Ability to work in a fast-paced environment
• Attention to detail
• Availability to work a flexible schedule: weekends, and holidays

Benefits:

• 401(k) with company match
• Employee Assistance Program
• Referral Program - Earn $500 for referring someone
• Employee Recognition Program - earn gift cards
• Employee discounts
• On-Demand Pay Access to earned wages before your regular paycheck
• Double-time pay on Company holidays 7 per year

About Us:

The Hamilton Turner Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

The Hamilton Turner was named the Best Romantic Hotel by USA Today. Located just off Lafayette Square in the Historic District of Savannah, GA, one of the city's most historic luxury hotels captures the style of the Old South like no other destination. A former private home framed by French Empire-style architecture and beautifully decorated interiors, our boutique hotel has been intimately linked with Savannah's rich, Low Country culture and character since 1873.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Requirements:

• Must be at least 18 years old
• Attention to detail
• Hotel experience preferred
• Customer service experience preferred
• Ability to work weekends and holidays